Stakeholders expect organizations to do the right things and do them well, including entrusting organizations to safeguard one’s private data and requiring companies to take a strong stance on environmental, social, and governance (ESG) issues. Companies should build “Trust equity” and leverage Trust as a valuable asset. We’ll discuss:
- 2021 key areas where companies focused Trust initiatives and where they will likely be focusing in 2022
- How to make Trust actionable
- Defining “Trust equity” and ways to deliberately build it to improve performance, generate value, and build resilience
Meet the speakers
Don Fancher is a Deloitte Risk & Financial Advisory Principal with Deloitte Financial Advisory Services LLP where he serves as the Global Leader of Deloitte Forensic as well as the Co-Leader of Deloitte’s Legal Business Services practice. Mr. Fancher has over 30 years of experience assisting clients and leading practices in forensic, dispute consulting and legal transformation. He currently leads over 4,500 Deloitte professionals around the world serving clients in areas such as financial crime, disputes and investigations, business insurance, discovery, data governance, legal transformation, and contract lifecycle management. Mr. Fancher has significant experience assisting clients and counsel in performing forensic investigations and special reviews for matters regarding financial crime, misappropriation of assets, breach of fiduciary duty, and FCPA violations. These have included both individual employee and institution-wide schemes for misappropriating funds and/or improperly reporting asset values and financial performance. These investigations have been performed for privately held companies, private institutions, not-for-profit entities and major, publicly held corporations. Mr. Fancher also has extensive experience consulting with counsel and management on accounting, financial, and economic matters as they relate to facts and the determination of damages and values in litigation, dispute resolution, and business insurance matters. He has testified in numerous commercial litigation and class-action matter throughout a number of jurisdictions in Federal, State, and Bankruptcy Court. Mr. Fancher has also provided consulting services in a variety of matters regarding the assessment and evaluation of intellectual property portfolios to assist his diverse client base in the management of technology and intangible assets. He has provided assistance in licensing negotiations, technology and intellectual property valuation, market and industry assessments, and intellectual property portfolio management. He has also provided commercialization, monetization and business and intellectual property strategy assistance to clients. Beyond intellectual property, Mr. Fancher has been active in providing innovative solutions and strategies to legal departments in areas of workforce transformation, technology and workflow assessments, and contract lifecycle management implementation. Mr. Fancher earned his BBA in Finance from Texas A&M University and his MBA from Baylor University. He has authored numerous publications, provided presentations, and been quoted extensively in periodicals and publications on subjects around a variety of regulatory compliance, forensic, dispute and legal technology issues. Mr. Fancher also hosts Deloitte’s Resilient Podcast series focusing on legal and regulatory issues. He is active with the American Heart Association, having served as the Past-Chairman of the Southeast Affiliate Board, while also serving on the National Board and Audit Committee. He is also a Certified CrossFit Level 1 Trainer and holds a Secret Level Security Clearance from the United States government.
Michael is a principal in the Risk & Financial Advisory business leading Deloitte’s Enterprise Trust offering. He focuses on helping clients improve organizational performance by building, protecting and enhancing levels of trust for companies across a wide range of stakeholder groups. Michael spent the first decade of his career leading business process transformation and ERP implementation programs for global clients across Consumer, Life Sciences & Health Care, and Technology, Media & Telecom industries. Then, after spending time as a technology executive at a leading software company, Michael returned to Deloitte to lead the firm’s Global Innovation efforts focused on the development, scaling, and commercialization of our various technology-based solutions. Today, Michael resides in Boca Raton, FL with his wife and two children. Holding a degree in Computer Science from the University of Kansas and after growing up in Kansas City, Michael is an avid sports fan of the Chiefs, Royals and his alma-mater Kansas Jayhawks.
Justin is the research leader for the consumer products sector within Deloitte’s Consumer Industry Center, Deloitte LLP. He also conducts cross-sector research for the center, examining issues such as how inflation, COVID-19, and trust affect consumer behavior. With 20 years of experience in market research, management consulting, and technology, Justin asks challenging questions and helps clients understand how the world is changing. Justin earned a Bachelor of Science in Economics from the Wharton School of the University of Pennsylvania and an MBA from the MIT Sloan School of Management.