Host: Thomas Schoenwaelder, principal, Deloitte Consulting LLP
Presenters: Gagan Chawla, principal, Deloitte Consulting LLP
1.0 Overview CPE credit | Business Management & Organization
The 2023 Global Chief Strategy Officer (CSO) Survey is the fourth annual study in a longitudinal series designed to provide insight into the CSO role and Strategy function. We’ll discuss:
- The evolution of the Strategy function and the CSO role
- Ways that CSOs lead at “intersections” within and outside of their organizations to spur growth
- Differences in how CSOs operate at top-quartile performing companies and below-industry-average performing companies, and what is most important to them
Meet the speakers
Tom is a New York based principal at Deloitte and leads the Strategic Growth Transformation market offering at Monitor Deloitte. Previously, he was a partner at Monitor Group, where he consulted for 14 years and was co-head of Monitor’s New York office. Tom focuses on working closely with senior leadership teams to develop their growth strategies and architect the enterprise-wide transformations. Tom has worked over a wide range of sectors spanning manufacturing; oil and gas; retail; travel, leisure and hospitality; consumer goods; financial services; and media, with a particular focus on consumer industries. He has helped clients accelerate growth in their core business, plan category, channel and geographic expansion programs, design new business models to pursue transformational growth opportunities, and revive underperforming businesses. Tom has worked extensively with client teams in North America, Europe, and Asia. Recent engagements include engineering a digital transformation for one of the world’s largest CPG companies, an innovation-led transformation for a large oil and gas player, transforming the customer experience for a leading US retailer, building a new US business for a leading Indian conglomerate, developing emerging market business models and entry strategies for a global consumer and industrial products conglomerate, and redesigning the customer experience for one of the world’s leading airlines. Tom is a frequent speaker on the topics of strategy, innovation, and business transformation. Tom has worked in Boston, Frankfurt, Moscow, and New York and has also lived in South East Asia for many years. Tom holds a BA from Harvard University, and an MBA from Kellogg. He currently lives in New York City with his wife Zeynep and sons Alexander, Theo and Markus.
Gagan is a principal with Deloitte Consulting LLP in the US Strategy service line Monitor Deloitte. He specializes in helping manufacturing and B2B companies drive profitable growth and margin improvement through business, portfolio, marketing, and/or pricing strategies. As a recognized pricing expert, Gagan has taught pricing strategy at business school and has written and spoken on the topic in various forums. He has worked and lived in North America, Europe, Middle East, and Asia.