Key takeaways
Host: Ranjit Rao, US Finance & Enterprise Performance leader, principal, Deloitte Consulting LLP
Presenters: Rob Pace, CEO, HundredX
Torchy Adams, senior manager, Deloitte Consulting LLP
Philippe Podhorecki, principal, Deloitte Consulting LLP
1.0 Overview CPE credit | Specialized Knowledge
Join Rob Pace, CEO and founder of HundredX, as he delves into the importance of consumer feedback in strategic planning. This webcast will highlight how businesses can utilize always-on consumer insights to predict future financial outcomes and make data-driven decisions in today’s economic landscape. We’ll discuss:
- The shift from traditional business scorecards to customer-centric models
- Prioritizing customer experience to drive growth in a volatile, uncertain, complex, and ambiguous (VUCA) environment
- The HundredX business model and use cases
