Key takeaways
Host: Gary Shaw, partner, Deloitte & Touche LLP
Presenters: Sam Friedman and Richard Godfrey
1 Overview CPE credit | Specialized Knowledge
The COVID-19 pandemic and resulting economic fallout radically shifted consumer and employee needs, habits, and expectations, while compelling virtualization of insurer operations overnight. Insurers are likely facing the most difficult environment for growth and profitability since the Great Recession. What challenges and opportunities lie ahead in 2021? We’ll discuss:
- How are insurers reallocating funds for high priority projects and talent that can help them adapt now?
- What does accelerating digital transformation mean for the industry’s future?
- How might increased connectivity and remote access generate new exposures for carriers and policyholders?
Meet the speakers
Gary Shaw
With more than 25 years of experience serving insurance clients in all sectors of the industry, Gary Shaw advises insurers on solutions to enhance growth, operations, technology, risk, and compliance. As US Insurance leader, he works with Deloitte’s teams to coordinate services to strategic clients, marshal resources globally, share thought leadership and industry insights, and connect client executives with their peers. He is a frequent presenter and author on insurance trends including financial management, risk, and controls.
Sam Friedman
Sam is the insurance research leader at the Deloitte Center for Financial Services, putting his journalistic skills and three decades of industry experience to good use analyzing the latest trends and identifying the major challenges confronting the property-casualty and life insurance industries. Sam joined Deloitte in October 2010 after 29 years at National Underwriter P&C, where he served as editor-in-chief.
Rich Godfrey
Rich is the National Insurance Risk & Financial Advisory leader, Deloitte & Touche LLP. He has more than 20 years of experience in risk management. Rich assists insurance clients with the implementation and improvement of their risk management and compliance functions. Rich specializes in Enterprise Risk Management, compliance and regulatory advisory, financial process remediation, business process control and improvement, cyber risk, and data quality and integrity.
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