Host: Gary Shaw, partner, Deloitte & Touche LLP
The COVID-19 outbreak altered the habits, preferences, and expectations of consumers and employees, speeding up plans to digitize operations. How might insurers build on these capability upgrades to bolster growth in a recovering economy, while reinventing their business model and workplace to meet post-pandemic needs? We’ll discuss:
- Adapting return-to-office strategies to accommodate a hybrid workforce and attract top talent
- Tackling sustainability challenges such as climate risk, diversity, and financial inclusion
- Integrating advanced technologies and alternative data, while enhancing cybersecurity
- Addressing emerging exposures and explore new markets
Meet the speakers
Sam is the insurance research leader at the Deloitte Center for Financial Services, putting his journalistic skills and three decades of industry experience to good use analyzing the latest trends and identifying the major challenges confronting the property-casualty and life insurance industries. Sam joined Deloitte in October 2010 after 29 years at National Underwriter P&C, where he served as editor-in-chief.
Richard has more than 27 years of experience as a professional in risk management within the insurance industry and serves as the US Insurance Risk & Financial Advisory leader with Deloitte & Touche LLP. In this capacity, Richard oversees the delivery of risk management services to Deloitte insurance clients including cyber security, internal audit, finance transformation, regulatory/compliance, and data governance. Prior to joining Deloitte & Touche, Richard was employed as a Business Systems Analyst with MetLife.
Karl is Deloitte’s US Insurance Leader responsible for leading the firm’s overall insurance sector strategy, bringing the firm’s practice areas together to serve Deloitte’s portfolio of insurance clients. Throughout his 30-year career, Karl has served the financial services and insurance industries extensively, providing him with a well-rounded understanding of the most complex and critical issues clients face. Karl has experience working across Deloitte’s Audit, Advisory and Consulting businesses, enabling him to bring Deloitte’s best to our clients. He served as the Insurance Finance Transformation practice leader and the FSI Enterprise Performance practice leader. Karl’s vision as the US Insurance Leader is to inspire our clients and professionals to recognize the remarkable purpose-driven impact the insurance sector has on society through personal and commercial risk management, security and safety services and products, and on long-term wealth creation and preservation.