Key takeaways
Host: Mark Shilling, principal, Deloitte & Touche LLP
Presenter: Val Srinivas, research leader, Banking & Capital Markets
1 Overview CPE credit | Specialized Knowledge
COVID-19 is reshaping the global banking industry. Banks will need to bolster their resilience—capital, technology, and talent— as they confront the ongoing challenges from the pandemic in the short term. But looking beyond the pandemic, banks should accelerate their transformation, and change how they change. We’ll discuss:
- Lessons learned from COVID-19.
- How banks have built resilience, and how it can be further strengthened across digital customer engagement, operations, technology, finance, talent, and risk.
- Practical steps firms can take to accelerate their transformation.
Meet the speakers
Val Srinivas
Val Srinivas is the banking and capital markets research leader at the Deloitte Center for Financial Services. He leads the development of our thought leadership initiatives in the industry, coordinating our various research efforts and helping to differentiate Deloitte in the marketplace. He has more than 20 years of experience in research and marketing strategy.
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