8 Jun.

Unlocking deeper financial relationships with modern card Issuing

Banking & Capital Markets

Wednesday, 02:00 p.m.  ET | 1 hr
Credits offered: CPE Event language: English

Participants will learn about the strategic considerations of modern card issuing to meet customers’ expectations.


Key takeaways

Host: Val Srinivas, research leader, Banking & Capital Markets

 Presenters: Zach Aron, principal, Deloitte Consulting LLP and Gopi Billa, principal, Deloitte Consulting LLP

Marqeta Presenter: Archana Prasad­, VP of Banking & Money Movement­, Marqeta, Inc.

1 Overview CPE credit | Specialized Knowledge

In an age of digital-first experiences, consumers expect convenient, instant, and seamless payments. Elevating the card payments experience is therefore key for issuers to maintain a competitive position when noncard payment methods are gaining momentum. Modern card issuing can enable issuers to reimagine the card payments experience, while also allow them to deepen their overall financial relationship with consumers. We’ll discuss:

  • What new functionalities does modern card issuing entail?
  • How can it help issuers elevate cardholders’ overall payments experience?
  • How can it enable issuers to create value beyond cards?

Meet the speakers

Zachary Aron

Zachary Aron

Principal, Deloitte Consulting LLP

Zachary Aron is Deloitte Consulting’s US Banking & Capital Markets Payments leader, is a co-leader of the Global Payments practice, and is the go-to-market leader for ConvergePROSPERITY. Zachary has more than 25 years of experience, specializing in developing business strategy, operations, and technology solutions to payments clients. His focus areas include retail and consumer payments, credit and debit cards, digital payments and currencies, online lending, commercial payments and treasury management with expertise in the development and rollout of new business lines, products, services, and associated operating models both in the US and internationally. For ConvergePROSPERITY, Zachary focuses on enabling financial services clients to use Deloitte’s cloud-based technology solutions and technology ecosystem in order to meet evolving customer needs and changes in the industry.

Val Srinivas

Val Srinivas

Research Leader, Banking & Capital Markets

Val Srinivas is the banking and capital markets research leader at the Deloitte Center for Financial Services. He leads the development of our thought leadership initiatives in the industry, coordinating our various research efforts and helping to differentiate Deloitte in the marketplace. He has more than 20 years of experience in research and marketing strategy.

Gopi Billa

Gopi Billa

Principal | Deloitte Consulting LLP

Gopi leads Deloitte’s Market Sensing and Scenario Planning Offering and the Banking & Capital Markets Strategy Consulting practice in the US. Prior to this role, Gopi assumed several leadership positions across Deloitte and Monitor Deloitte, including leading Consulting Services for Deloitte India, heading Monitor Deloitte in India, leading Monitor's Commercial Leadership team in the Middle East, and heading Monitor's Scenario Planning practice in Europe, the Middle East, and Africa. For nearly two decades, Gopi has worked with multinational corporations, governments, and non-profit organizations across more than 30 countries on strategic, organizational, and transformational issues. His projects have focused on strategy development, scenario planning, change management, governance, and large-scale organizational and operational transformation. Gopi has a Masters in Business Administration from the Indian Institute of Management, Ahmedabad and a Bachelors in Technology from the Indian Institute of Technology, Madras. He lives in the New York Metropolitan area with his wife and three children.


Wednesday, 8 Jun 2022 02:00 p.m. ET
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