10 Nov.

Holiday shopping season 2020: Strategizing despite uncertainty

Retail, Wholesale & Distribution

Tuesday, 02:00 p.m.  ET | 1 hr
Credits offered: CPE Event language: English

Participants will explore results of two annual Deloitte surveys and identify insights on consumer preferences and shopping trends that can help them succeed this season.

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Key takeaways

Host: Rodney Sides, principal, Deloitte Consulting LLP

1 Overview CPE credit | Specialized Knowledge

What can retailers and technology, media, and telecommunications (TMT) companies expect this upcoming holiday shopping season? What consumer preferences and major trends could define companies’ performance? We’ll discuss:

  • Considerations for e-commerce, such as how consumers feel about delivery, buy online and pick-up in store (BOPIS), and more.
  • Year over year comparison of the channels and categories that shoppers say they will choose most.
  • TMT-specific considerations, including an in-depth look at streaming video services and subscriptions, video gaming, and the implications for the future.

Meet the speaker

Rodney R. Sides

Rodney R. Sides

Vice Chair & US Leader | Retail & Distribution

Rod is vice chair, Deloitte LLP, and leads the US Retail & Distribution practice. He is responsible for driving key sector initiatives that include original research, talent development, and strategies that guide retailers as they navigate uncertainty, compete globally, and improve performance and profitability. A principal in Deloitte Consulting LLP, Rod has more than 25 years of experience in store operations, supply chain, procurement, back-office operations, and IT.

Dbriefs resources

Tuesday, 10 Nov 2020 02:00 p.m. ET
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