Key takeaways
Host: Rodney Sides, principal, Deloitte Consulting LLP
1 Overview CPE credit | Specialized Knowledge
What can retailers and technology, media, and telecommunications (TMT) companies expect this upcoming holiday shopping season? What consumer preferences and major trends could define companies’ performance? We’ll discuss:
- Considerations for e-commerce, such as how consumers feel about delivery, buy online and pick-up in store (BOPIS), and more.
- Year over year comparison of the channels and categories that shoppers say they will choose most.
- TMT-specific considerations, including an in-depth look at streaming video services and subscriptions, video gaming, and the implications for the future.
Meet the speaker
Rodney R. Sides
Rod is vice chair, Deloitte LLP, and leads the US Retail & Distribution practice. He is responsible for driving key sector initiatives that include original research, talent development, and strategies that guide retailers as they navigate uncertainty, compete globally, and improve performance and profitability. A principal in Deloitte Consulting LLP, Rod has more than 25 years of experience in store operations, supply chain, procurement, back-office operations, and IT.
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