Host: William Eggers, Executive Director, Deloitte Services LP
The year 2020 was challenging, and government had to not only confront a massive public health challenge but also confront major economic and social disruptions. The COVID-19 pandemic accelerated—in some cases, by years—trends such as the digitization of government. What are the most transformative trends in government today? We’ll discuss:
- Seamless government service delivery: Personalized, frictionless, and anticipatory
- Government as a cognitive system: Using hindsight, real-time data, and foresight to drive policy and decision-making
- Inclusive and equity-centered government: Embedding greater inclusion, diversity and equity into the public sector
Participants will gain an understanding of the top trends transforming government today so they can navigate the journey ahead.
Meet the speakers
William D. Eggers
Bill is the executive director of Deloitte’s Center for Government Insights where he is responsible for the firm’s public sector thought leadership. His new book is Delivering on Digital: The Innovators and Technologies that are Transforming Government (Deloitte Insights, 2016). His eight other books include The Solution Revolution: How Government, Business, and Social Enterprises are Teaming up to Solve Society’s Biggest Problems (Harvard Business Review Press 2013). The book, which The Wall Street Journal calls “pulsating with new ideas about civic and business and philanthropic engagement,” was named to ten best books of the year lists. His other books include The Washington Post best seller If We Can Put a Man on the Moon: Getting Big Things Done in Government (Harvard Business Press, 2009), Governing by Network (Brookings, 2004), and The Public Innovator’s Playbook (Deloitte Research 2009). He coined the term Government 2.0 in a book by the same name. His commentary has appeared in dozens of major media outlets including the New York Times, Wall Street Journal, and the Chicago Tribune.
Dr. Kimberly Myers
Dr. Kimberly Myers is a leader in Deloitte's healthcare practice, with over 15 years of experience working with federal and healthcare nonprofit clients. Kim translates science into business strategy, with a focus on helping organizations leverage data assets to meet mission needs. She has experience managing large, complex biomedical science and translational research programs with successful results. She has a proven ability to build domestic and international partnerships, develop and implement strategic plans, and formulate science policy. Kim also serves as the Diversity, Equity and Inclusion lead for Deloitte’s Government and Public Services (GPS) practice. In her former job with the National Institutes of Health/National Cancer Institute, Dr. Myers led the development of plans, policies, funding opportunities, and procedures on behalf of national biobanking efforts. Additionally, she aided in the development of novel small business funding opportunities and led the organization of Congressional Members-only briefings. Prior to that, she earned a Ph.D. in Virology from Harvard University and a B.S. in Biology from Middle Tennessee State University.
Paul Macmillan has served as Global Public Sector leader and National Strategy & Operations leader for Canada. His current role is Vice Chair, Public & Government Services. He is a strategic advisor on institutional leadership, systems change, and innovation within public purpose organizations.
Gretchen Brainard, a principal with Deloitte Consulting LLP, is the Offering Portfolio leader for Government & Public Services (GPS) Customer & Marketing (C&M), where she leads over 2,900 practitioners. Gretchen has served public sector clients for the past 23 years creating and implementing technology transformation strategies. Gretchen was with Deloitte from 2004 through 2010, returning in 2016 to lead Deloitte’s Public Sector Digital and Advertising Marketing & Commerce Practices. She also led Apple’s National Security practice from 2011-2016. Throughout her time at Deloitte and Apple, Gretchen has led digital transformation programs and created mission effectiveness strategies across the public sector, while spending the majority of her time serving the Department of Homeland Security (DHS), the Intelligence Community, Department of Justice and the Army.
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