Key takeaways
Host: Bob Rosone, managing director, Deloitte LLP
Presenters: Rob Bamford, Hasim Surel
1 Overview CPE credit | Specialized Knowledge
Consumer demand and behaviors are more fragmented than ever. With varying purchasing behaviors within consumer groups, regions, and channels, it can be hard for companies to truly understand today’s consumer—but it’s possible. We’ll discuss:
- Building a holistic view of consumers and their preferences by leveraging connected data
- Applying science to understand what truly drives demand and decisions
- Delivering the hyperpersonalized, differentiated experiences consumers expect
Meet the speakers
Robert Rosone
Bob is a managing director with Deloitte LLP focused on expanding Deloitte’s services to private companies through Deloitte Private. His responsibilities include operations, business development, marketing, public relations, advertising, and communications. Bob is a member of the Deloitte Private Leadership Committee and leads the Deloitte Private global brand and marketing organization, as well as the US Best Managed Companies program. Prior to his current roles, he served as chief of staff for Deloitte’s chairman of the board and has held numerous marketing and leadership positions since joining the firm in 1998. Bob received his MBA from Fordham University and BS in political science from the College of the Holy Cross. He is the chairman of the board of United Way of Monmouth and Ocean Counties and a board member of Pro-Mujer, a women's empowerment organization serving 250,000 women in Latin America.
Rob Bamford
Rob is a VP at Deloitte Consulting LLP in the Strategy and Analytics practice. He leads Deloitte’s InSightIQ business—a capability that develops unique, actionable insight for clients through the combination of unique consumer signals, data science, and deep industry expertise. Rob has more than 10 years of experience leading consumer strategy and data analytics projects with a focus on the Retail, Consumer Products, and Hospitality sectors.
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