Key takeaways
Host: Gina Schaefer, managing director, Deloitte Consulting LLP
Presenters: Gina Schaefer, Bob Grabowski
1 Overview CPE credit | Information Technology
Our 5th annual global intelligent automation study revealed that the number of organizations deploying automation at scale has tripled in the space of two years. COVID-19 accelerated the need for automation solutions—particularly those that offer options for scalability and rapid deployment—within enterprise organizations.
We will discuss:
- How organizations are employing intelligent automation (IA) to respond to COVID-19 challenges.
- Strategies of mature IA organizations to overcome barriers to scaling.
- How organizations can utilize automation as-a-service and cloud technology to enable IA program value and better insights.
Meet the speaker

Gina Schaefer
Gina is a managing director with Deloitte Consulting LLP and leads Deloitte’s US intelligent automation practice. She has more than 20 years’ experience helping drive innovative solutions, at scale, to real-world business issues. She specializes in helping large enterprises take a strategic, return on investment-focused approach to applying automation technologies to high-value, decision-making tasks, as well as to more rules-based, repetitive processes. She also focuses on full-cycle service delivery model transformation and shared services/global business services programs for a multitude of domestic and global clients. Her industry experience spans life sciences, health care, consumer products, manufacturing, retail, and insurance.
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