Oliver Bendig

Oliver B. Bendig is a partner responsible for mechanical and plant engineering and an internationally recognized expert for aftersales and customer service. For more than 20 years, he has been advising his customers very successfully from strategy development and implementation to the joint realization of results. His work focuses on growth programs, service excellence, pricing, as well as performance optimization and digital transformations. He is a member of the Advisory Board of ISLA (the world’s leading network of service leaders) and senior adviser to the Investment Committee of the Shenzhen region, China.

obendig@deloitte.de