Rob Kaye is a principal in Deloitte Consulting’s Insurance Operations Transformation practice and serves as the Operations Excellence market offering leader across industries. He has more than 20 years of business and technology experience and serves at the forefront of insurance industry disruption by helping clients with digital innovation, operating model design, core business and IT transformation, and robotics and intelligent automation (R&IA). Kaye leads Deloitte’s Insurance R&IA offering, which includes building practice capabilities, creating industry-specific R&IA solutions, and helping insurers with automation identification, business case development, and program implementation and operations. He’s also a frequent speaker on insurance industry disruption. Connect with him on LinkedIn at www.linkedin.com/in/rob-kaye-59b68012/.