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Life at Deloitte
Breaking through the toughest challenges
Leadership Center for Clients
DU Leadership Center for Clients
Deloitte University's (DU) Leadership Center for Clients (LCC) showcases Deloitte’s tangible, game-changing value. Some of the liveliest, most transformative client experiences anywhere are happening within the walls of DU.
From half-day experiences to single and two-day Greenhouse labs, LCC hosts thousands of clients at DU every year. “The mission of LCC is to design and deliver a breakthrough client experience. We do this through strategic conversations that fully engage the purpose and capabilities of DU—our world-class leadership, talent development, strategy, innovation, and facilities,” said Program Lead Jeff Suttle.
In January 2015, a major airline’s technology leadership team participated in a custom lab to speed their alignment around a new vision and operating model, establishing themselves as a more cohesive, high-performing team. In April, business technology leaders from a nationwide distributor and longstanding client participated in an immersive experience where the team level-set on their cause, values, mission, and vision, laying the foundation for collective ownership of a revolutionary approach.
Both engagements used the full capabilities of DU, where our value becomes visible and tangible to clients.
The role of the LCC is to demonstrate Deloitte is full of smart leaders who enjoy interacting with one another to take genuine interest in clients’ well-being and help them work through challenges. In that way, LCC positions the organization and changes the context for how people think about Deloitte. That value continues to bring a growing return on investment. LCC has hosted 877 total experiences to date, supporting life to date revenue of $255M. Fiscal year 2015 revenue resulting from LCC experiences is $175M dollars—approximately four times that of fiscal year 2014.
Hosted 50 percent of the Fortune 500 companies to date
Facilitated 265 client experiences in FY15 and 140 client labs
Hosted more than 3,000 Wicked Problems participants, generating over 2,000 ideas to help not-for-profit organizations