Deloitte Earns Fifth Consecutive Orange-Level Best in Service Designation from Relativity
NEW YORK, April 25, 2018 — Deloitte, named a global leader in e-discovery services by IDC MarketScape, recently earned Relativity’s Orange-level Best in Service designation for exceptional customer service to Relativity end users for the fifth consecutive time.
With Relativity offered in 29 countries and supported by more than 125 Relativity-certified professionals, the 600-member Deloitte Discovery team helps clients manage multinational litigation, investigations, and regulatory compliance matters.
“We remain committed to helping our clients manage, preserve, and protect in-motion data for e-discovery and other purposes,” said Steven Nygard, Deloitte Risk and Financial Advisory discovery practice managing director, Deloitte Transactions and Business Analytics LLP, and technical leader of Deloitte’s Electronic Discovery Solutions Center in Hermitage, Tenn. “Our aim is to help those handling sensitive matters do so more quickly, flexibly, and efficiently. As such, we’ve built accelerators on top of Relativity’s platform including easy-to-understand dashboards, artificial intelligence-enabled contract review, custom analytics, audio transcription, and a suite of time-saving automation enhancements such as translation, redaction, and redaction propagation.”
“Best in Service” designated providers demonstrate their project hosting capabilities on Relativity’s platform through a voluntary audit in which Relativity evaluates individual data centers in three areas: technical infrastructure, customer service and product proficiency. Additionally, Best in Service providers must meet a set of requirements for duration as a hosting provider, size of Relativity installations, and core Relativity certifications.
Relativity has two designations for Best in Service data centers: Orange and Blue. While both designate data centers that provide a quality Relativity experience, Orange-level providers have made additional investments in people, process, and technology to manage installations with above-average user counts — all while maintaining Best in Service standards.
“By recertifying as a Best in Service provider for the fifth consecutive time, entering a strategic alliance with Relativity, and continuing to build custom solutions on top of the Relativity platform, Deloitte’s commitment to continuously providing a tailored Relativity experience for its clients is clear,” said George Orr, vice president of customer success and support at Relativity.
For further information on the IDC announcement, see IDC MarketScape: Worldwide eDiscovery Services 2017 Vendor Assessment by Angela Gelnaw, March 2017, IDC #US42255117e.
At Relativity, we make software to help users organize data, discover the truth, and act on it. Our e-discovery platform is used by more than 13,000 organizations around the world to manage large volumes of data and quickly identify key issues during litigation, internal investigations, and compliance projects. Relativity has over 170,000 users in 40+ countries from organizations including the U.S. Department of Justice, more than 70 Fortune 100 companies, and all of the Am Law 200. Relativity's cloud solution, RelativityOne, offers all the functionality of Relativity in a secure and comprehensive SaaS product. Relativity has been named one of Chicago's Top Workplaces by the Chicago Tribune for seven consecutive years. Please contact Relativity at firstname.lastname@example.org or visit http://www.relativity.com for more information.
Deloitte provides industry-leading audit, consulting, tax and advisory services to many of the world’s most admired brands, including more than 85 percent of the Fortune 500 and more than 6,000 private and middle market companies. Our people work across more than 20 industry sectors to make an impact that matters — delivering measurable and lasting results that help reinforce public trust in our capital markets, inspire clients to see challenges as opportunities to transform and thrive, and help lead the way toward a stronger economy and a healthy society. Deloitte is proud to be part of the largest global professional services network serving our clients in the markets that are most important to them.