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Deloitte Named to IAOP’s 2020 Global Outsourcing 100

Listing recognizes Deloitte as a full star recipient and in all sub-lists of the ranking

NEW YORK, June 29, 2020 — Deloitte today announced that it has been recognized as a top advisor in the International Association of Outsourcing Professionals (IAOP) 2020 Global Outsourcing 100. Deloitte was awarded full stars for distinguishing itself in all judging categories and achieved awards in all 2020 Global Outsourcing 100 sub-lists. Notably, Deloitte was recognized for “Sustained Excellence” in making the list for at least five consecutive years and as an “All Star” for achieving a score of five or better in each of the judging categories.

In addition to its ranking and achieving “Sustained Excellence” and “All Star” awards, Deloitte was also listed to:

  • Top Customer References: Awarded to those who achieve top scores in demonstrating exceptional delivery of advisory services to customers. 
  • Top Awards and Certifications: Recognizes top scores in demonstrating knowledge and skills related to outsourcing advisory business excellence.
  • Top Programs for Innovation: Honors companies that have achieved perfect scores in deploying innovative solutions for transformative advisory services.
  • Top Corporate Social Responsibility: Highlights companies that have achieved a perfect score as shown through corporate programs and results that address topics such as community involvement and development, labor practices, human rights, fair operating practices, environmental impacts, customer issues and organizational governance.
  • Excellence in Strategic Partnerships: Recognizes companies for demonstrating excellence in problem solving and creating innovative solutions in a collaborative environment.

IAOP’s 2020 Global Outsourcing 100 recognizes the world’s best outsourcing service providers and advisors. The list is made up of global companies that provide a full spectrum of outsourcing services. Judging is based on a rigorous scoring methodology that includes an independent review by a panel of IAOP customer members with extensive experience in selecting outsourcing service providers and advisors for their organizations. In 2020, four areas were considered and judged: customer references; awards and certifications; programs and innovation; and corporate social responsibility.

“Thank you to IAOP for again recognizing Deloitte as a World’s Best Outsourcing Advisor,” said Mike Stoler, principal and leader of the IT outsourcing advisory practice, Deloitte Consulting LLP. “We are proud of our legacy and expertise and committed to helping our clients achieve the best results possible.”

“As the business process outsourcing space evolves, it’s an honor to work with and be recognized by leaders in the industry,” said Gail Blauer, managing director, finance and enterprise performance, Deloitte Consulting LLP. “We are dedicated to being trusted advisors and co-creating innovative solutions with our clients.”

“Buyers understand there are hundreds of qualified service providers and advisors out there, but what they need to understand now is what makes each one exceptional,” said Debi Hamill, IAOP CEO. “The Global Outsourcing 100 list has done just that. We’re proud to recognize Deloitte for being among these companies this year.”

About Deloitte
Deloitte provides industry-leading audit, consulting, tax and advisory services to many of the world’s most admired brands, including nearly 90% of the Fortune 500® and more than 7,000 private companies. Our people work across the industry sectors that drive and shape today’s marketplace — delivering measurable and lasting results that help reinforce public trust in our capital markets, inspire clients to see challenges as opportunities to transform and thrive, and help lead the way toward a stronger economy and a healthy society. Deloitte is proud to be part of the largest global professional services network serving our clients in the markets that are most important to them. Now celebrating 175 years of service, our network of member firms spans more than 150 countries and territories. Learn how Deloitte’s more than 312,000 people worldwide make an impact that matters at

About IAOP
IAOP is the global association that brings together customers, providers, and advisors in a collaborative, knowledge-based environment that promotes professional and organizational development, recognition, certification, and excellence to improve business service models and outcomes. Our members and affiliates worldwide are digging deep at IAOP conferences, learning at IAOP chapter meetings, getting trained and certified at IAOP courses and workshops, and connecting through IAOP social media, all with one goal: better business results. Whether you are a customer, provider or advisor, new to collaborative business models like outsourcing, or you are an experienced professional, IAOP connects you and your organization to our growing global community and to the resources you need to get the results your company deserves and demands. For more information and how you can become involved, visit

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Alison Cizowski
Public Relations
Deloitte Services LP
+1 781 820 2527


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