Services

Realize value: Monetizing Connected Edge capabilities

Maximizing Connected Edge value beyond deployment

Realizing the opportunity outlined in a business case requires operation and management beyond deployment. This calls for measuring performance in real time and identifying opportunities to optimize and enhance the solution continuously. Deloitte can support you in setting up your organization for long-term and sustainable success.

Questions we see organizations facing about Connected Edge value realization

Once organizations begin to deploy Connected Edge capabilities, key questions arise as they determine how to realize value from these investments.

How should I operate the solution?

• How do I operate Connected Edge capabilities and enable applications in a sustainable and effective manner?

How can I optimize the solution?

• How do I optimize and enhance Connected Edge capabilities in the long term?

• How do I structure business operations to enable sustainable success?

What does success look like?

• What does success look like from the customer’s perspective?

• How do I tailor applications and the underlying Connected Edge ecosystem to meet customer demands and expectations?

What performance metrics should I use to measure success?

• How do I define what success looks like for Connected Edge solutions?

• How do I leverage analytics to measure success on an ongoing basis?

What we do: Realize value

We help organizations realize value from Connected Edge capabilities.

Network and infrastructure operations Solution and application operations Network, infrastructure, and application optimization Customer success Analytics and success measurement

Managing network and infrastructure (edge and cloud) operations

We support the ongoing management of network and infrastructure operations as well as manage coordination efforts with vendors involved in operations.

Supporting solution and application operations

We support the ongoing management of applications leveraging advanced DevSecOps and platform solutions. We also manage coordination efforts with vendors involved in application operations.

Enabling intelligent operation and automation

We leverage AI/ML capabilities to proactively operate Connected Edge capabilities. We can also help continuously monitor and automate key operational workflows for scale and performance.

Defining customer success

We define customer success and the customer value framework, and we implement customer journeys. We establish visions, capabilities, metrics, customer insights, and tools and assist with key customer success metric definitions and customer health scorecard enablement.

Measuring analytics and success

We measure the real-time performance of deployed Connected Edge–enabled use cases and enable actionable insights to effectively operate and monetize Connected Edge capabilities.

Who we are

Deloitte works with organizations to turn complexity and uncertainty into clarity and competitive advantages—from the upfront strategy and analysis of the Connected Edge revolution to implementation, execution, and operations.

Our Connected Edge practice enables organizations to define their strategic vision and business model; implement an operating model and capabilities; and transform people, processes, and technology—all powered by Connected Edge solutions. We bring together a team of subject-matter advisers, who have spent their careers in technology and telecommunications, and industry and advisory experts to deliver the full breadth of capabilities.

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Rahul Bajpai

Connected Edge Leader

rbajpai@deloitte.com

+1 214 840 1414

Rahul Bajpai is a principal with Deloitte Consulting LLP in the Technology, Media and Telecommunications (TMT) practice and the US Leader for Cloud/Edge/5G services. With over 20 years of experience i... More

Arpan Tiwari

Edge AI and Alliances Lead

arptiwari@deloitte.com

+1 469 417 3747

Arpan is a managing director in Deloitte Consulting LLP’s Technology, Media, and Telecommunications (TMT) practice. He has served TMT clients globally, helping them establish greenfield businesses, as... More

Jack Fritz

Principal | Deloitte Consulting LLP

jacfritz@deloitte.com

+1 312 486 3526

Jack Fritz is a principal in Deloitte Consulting LLP’s Technology, Media, and Telecommunications practice and is a leader of the firm's 5G and Edge Computing practice with over a decade of experience ... More

Manish Rajendran

5G and Edge Domain CTO

mrajendran@deloitte.com

+1 425 229 1304

Manish is an accomplished network expert with 20+ years of experience in the TMT industry. He serves as the domain CTO for 5G and Edge Computing and has led numerous wireless, wireline, and hybrid-pol... More

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Realize value: Monetizing Connected Edge capabilities

Maximizing Connected Edge value beyond deployment

Questions we see organizations facing about Connected Edge value realization

What we do: Realize value

Managing network and infrastructure (edge and cloud) operations

Supporting solution and application operations

Enabling intelligent operation and automation

Defining customer success

Measuring analytics and success

Who we are

Insights on implementing 5G and edge computing capabilities

Get in touch

Connected Edge Leader

Edge AI and Alliances Lead

Principal | Deloitte Consulting LLP

5G and Edge Domain CTO

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