Dbriefs Webcast

Health care consumers 2040: How will changing demands be met?

Life Sciences & Health Care

April 12 | 12 p.m. ET | 16:00 GMT

Host: Terry Hisey, principal, Deloitte Consulting LLP
1 Overview CPE credit | Specialized Knowledge

Consumers are driving dramatic changes in almost all industries today. While the same is true for the life sciences and health care industry, it’s still early. We’ll discuss:

  • Industries that have been disrupted and transformed by nontraditional competitors that take a consumer-first approach to everything.
  • How consumer engagement tactics such as precision engagement, automated nudging, smart AI, and real-time intervention strategies can drive behavior change for the future of health.
  • How current health care consumer segments are likely to shift in 2040 based on widespread adoption of technology, radical interoperability, and a focus on wellness.

Participants will hear from Deloitte leaders and Dr. David Zaas, President of Duke Raleigh Hospital, about new strategies for engaging the health care consumer of the future.

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Terry Hisey

Terry Hisey

Principal | Deloitte Consulting LLP

Terry is a senior principal in the Life Science & Healthcare (LSHC) practice for Deloitte Consulting LLP. As a senior leader, Terry heads the efforts with two global life science companies in medicine... More

David Betts

David Betts

Principal | Deloitte Consulting LLP

David is a principal in Deloitte Consulting LLP’s Life Sciences and Health Care practice. He leads Deloitte’s Customer Transformation initiatives for the healthcare provider sector, and his work has f... More