Differentiating for growth in middle-market commercial insurance
December 11 | 2 p.m. ET | 19:00 GMT
Host: Howard Mills, managing director, Deloitte Services LP
1 Overview CPE credit | Specialized Knowledge
Middle-market insurers are struggling to grow their penetration, retention, and market-share rates in an increasingly price-driven environment. How might carriers enhance their products, risk management services, and business facilitation offerings to bolster their competitive position and become stronger partners with brokers and clients alike? We'll discuss:
- How insurers can establish a more holistic, value-driven relationship with policyholders.
- Ways to increase customization of product and coverage options.
- Considerations for upgrading risk management capabilities and expanding into broader business-support functions.
Participants will learn what strategic shifts and investments may be necessary to help insurers improve their ability to win and keep middle-market business for the long term.