Dbriefs Webcast

Designing emotionally intelligent human experiences

Technology Executives

January 9 | 1 p.m. ET

Host: Scott Buchholz, managing director, Deloitte Consulting LLP
1 Overview CPE credit | Specialized Knowledge

Customers increasingly judge their worst experience with one brand against the best experience they have with that brand's competitors. How are organizations using integrated arrays of immersive and leading-edge technologies to design customized, emotionally intelligent human experiences that complement and enrich rather than limit experiential possibilities? We'll discuss:

  • The types of experiences users want.
  • How to create human experiences by leveraging connections between people, systems, data, and products.
  • Designing emotionally intelligent experiences around behaviors, preferences, and values of individual users.

Participants will discover how to recognize behaviors and explore ways to use technology to create an experience that is contextually appropriate to the user.

Technology Executives Dbriefs webcast

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Scott Buchholz

Scott Buchholz

Government & Public Services CTO | Consulting

Scott Buchholz is a managing director with Deloitte Consulting LLP and serves as the Government and Public Services chief technology officer and the national Emerging Tech Research director. A leader ... More