Dbriefs Webcast

Energy management: Technology and customer preferences driving change

Energy, Resources, & Industrials

June 27 | 2 p.m. ET | 18:00 GMT

Host: Andrew Slaughter, managing director, Deloitte Services LP
1 Overview CPE credit | Specialized Knowledge

New technologies and evolving customer attitudes are impacting how residential and business customers manage energy use. What does this mean for electricity providers and for your company’s energy management practices? We'll discuss:

  • Consumer interest in new technologies and services, drivers of satisfaction with electricity providers, and evolving attitudes toward cost, reliability, and environmental impact.
  • Business customer energy management goals and performance, investments in optimizing energy use, and links to corporate strategic and sustainability goals.
  • Implications of these trends for electricity providers and for corporate energy managers across all business sectors.

Participants will learn results of Deloitte’s Resources 2019 survey and how evolving customer expectations, aspirations, and behaviors are driving change.