Dbriefs Webcast

AI and automation in financial services: What does the future hold?

Financial Services

September 25 | 11 a.m. ET | 15:00 GMT

Host: Jim Eckenrode, managing director, Deloitte Services LP
1 Overview CPE credit | Specialized Knowledge

Advances in artificial intelligence (AI) and automation will soon affect nearly every function of the financial system. Where will the impacts be felt most, and what ripple effects could they have? We'll discuss:

  • Implications of AI and automation in financial services, both near and long term.
  • How impacts could vary across segments of the industry and what that might mean for incumbents and emerging players.
  • Beyond financial institutions themselves, how the impacts of emerging technologies are likely to be important for markets and society as a whole.

Participants will learn about findings from a World Economic Forum report and potential implications across the global financial services environment.

World Economic Forum (Forum) and Deloitte Global’s latest report studies the strategic, operational, regulatory, and societal implications of AI on the financial services industry to elucidate previously sensationalized debates and help the industry look forward.

The report finds that artificial intelligence is changing the physics of financial services, weakening the bonds that have held together the component parts of incumbent financial institutions and opening the door to entirely new operating models.

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Jim Eckenrode

Jim Eckenrode

Managing Director | Center for Financial Services

Jim is the managing director of the Deloitte Center for Financial Services, where he is responsible for defining the marketplace positioning and development of the Center’s eminence and key activities... More