Making the shift: From employee experience to human experience Bookmark has been added
Making the shift: From employee experience to human experience
September 11 | 2 p.m. ET
Host: Burt Rea, managing director, Deloitte Consulting LLP
1 Overview CPE credit | Specialized Knowledge
For years, organizations have invested in programs to improve life at work, mostly focused on worker experience. Is it time to take a fresh look at the work itself to improve job fit, design, and meaning? We'll discuss:
- Why, despite significant investments, employee experience is still a major issue for organizations.
- Connections between employee experience and customer experience.
- How to redesign the employee experience to become more human focused, including bringing a refreshed sense of meaning to work.
Participants will explore Deloitte's 2019 Global Human Capital Trends and learn how to expand the concept of employee experience to address the human experience at work.