Perspectives

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QuickLook is a blog discussing issues facing financial services leaders today, with research and financial services industry insights provided by the Deloitte Center for Financial Services. The QuickLook financial services blog is written by Jim Eckenrode, executive director of the Deloitte Center for Financial Services and the research team for banking and securities, insurance, investment management and real estate.

Latest Posts

Real estate players: Focus on mixed-use developments

June 12, 2018

A blog post by Saurabh Mahajan, real estate manager, Deloitte Services LP.

Avalon, a mixed-use development in Alpharetta, Georgia, includes a mix of spaces for living, shopping, movies, dining, hospitality, and electric vehicle charging, as well as a community fire pit.1 Its developer manages the public spaces and organizes over 200 events a year, providing different entertainment options such as live concerts and parties...Continue reading

Insurance outlook revisited

June 6, 2018

A blog post by Sam Friedman, insurance research leader, Deloitte Services LP.

The report was meant to be a wake-up call for those who believed the insurance industry’s treasure trove of data, complex products, strong capitalization, and brand recognition would insulate it from existential threats, whether posed by InsurTech startups or competition from other industries altogether. Our hypothesis was that leadership at many insurance...Continue reading

Insurance digital strategy requires real-world enablers

May 30, 2018

A blog post by Nikhil Gokhale, manager, Insurance, Deloitte Services LP.

Recently, I told my eight-year-old son a story from my college years in the late 1990s. My final semester engineering project involved miniaturizing a programmable logic controller (a device to control other devices). One day, I was home nursing a cold when my project partner, who did not know the status of the project...Continue reading

Takeaways from American Banker’s Retail Banking conference

May 24, 2018

A blog post by Richa Wadhwani, assistant manager, Banking and Capital Markets, Deloitte Support Services India Pvt. Ltd.

Visiting beautiful Colorado Springs for the first time during crisp April weather was truly enjoyable, but American Banker’s Retail Banking 2018 conference held in that city was no less immersive...Continue reading

What changing consumer preferences mean for IM firm brands

May 16, 2018

A blog post by Doug Dannemiller, investment management research leader, Deloitte Services LP.

How do leading investment management firms manage their brand to contend with the moving parts in this landscape? Is it possible to sustain a brand through the evolution of customer preferences, regulatory changes, and technological advancements? If it seems difficult to accomplish...Continue reading

Financial institutions partnering with fintechs

May 9, 2018

A blog post by Jim Eckenrode, executive director, Deloitte Services LP.

Change is coming to the fintech world. A recent Deloitte report found a slowdown in the pace of new start-up launches; from almost 720 new company formations in 2016 to just over 90 last year. But investor interest is not in decline. In fact, our report notes that private equity firms and others joined venture capital investors...Continue reading

CRE developers: Get smart on smart city initiatives

May 2, 2018

A blog post by Saurabh Mahajan, real estate manager, Deloitte Support Services India Pvt. Ltd.

In the early 1900s, the mass adoption of elevators had a major impact on the height of buildings.1 As elevator technology advanced and costs came down, developers could add additional floors with relative ease. Many innovations like these have had a meaningful impact...Continue reading

LendIt fintech conference takes it to a new level

April 25, 2018

A blog post by Stephen Fromhart, banking and capital markets research manager, Deloitte Services LP.

Since 2013, LendIt—an organization focused on thought leadership for the online lending industry—has consistently and significantly increased the size and scope of its annual US online lending conference. This was the third year that I attended the conference, and as many years...Continue reading

Independent agents can thrive in InsurTech ecosystem

April 18, 2018

A blog post by Sam Friedman, insurance research leader, Deloitte Services LP.

When I began my career as a journalist covering the insurance industry back in 1981, many of my early stories reported on dire warnings in a series of studies and pronouncements from experts predicting the imminent demise of the independent agent, who was supposedly doomed to go the way of the milkman and buggy whip maker...Continue reading

The alphabet soup of alternative reference rates post-LIBOR

April 11, 2018

A blog post by Val Srinivas, banking & capital markets research leader, Deloitte Services LP, and Tiffany Ramsay, senior market insights analyst, Deloitte Services LP.

The new alphabet soup of alternate reference rates could be a big challenge for financial institutions when the world’s most-referenced financial benchmark—the London Interbank Offered Rate (LIBOR)...Continue reading

Seeking to boost alpha generation?

April 4, 2018

A blog post by Ankur Gajjaria, senior analyst, Deloitte Support Services India Private Limited.

Quantitative hedge funds, which account for 34 percent of hedge fund assets, are at the forefront of using alternative data for alpha generation.1 In fact, many quant hedge funds now are placing alternative data analytics at the crux of their alpha generation process...Continue reading

Cyber risk in commercial real estate

March 28, 2018

A blog post by Surabhi Kejriwal, real estate research leader, Deloitte Support Services India Pvt. Ltd.

Organizations across the world are becoming extremely vulnerable to cyberattacks. The commercial real estate (CRE) industry is perhaps one such industry that is sitting on the fence from a cyber-preparedness perspective...Continue reading

Insurance regulators ready to embrace new technology

March 21, 2018

A blog post by Andrew N. Mais, insurance regulatory specialist, Deloitte Services LP.

Insurers know better than most that with preparation and planning, one can manage risk to minimize losses and maximize opportunities for growth. That may help drive them to prepare for what seem likely to be significant changes in the regulatory system, based on recent moves...Continue reading

Privacy in the post-GDPR world

March 14, 2018

A blog post by Val Srinivas, banking & capital markets research leader, Deloitte Services LP.

I would hazard a guess that there is no single, universal answer to these questions. That is because privacy, like many things in life, is in the eye of the beholder.1

And to complicate matters, one’s feelings about privacy may well depend on the situation—what information are we talking about, why does the other party have your information in the first place...Continue reading

Can middle-market insurers boldly go where none have gone before?

March 7, 2018

A blog post by Sam Friedman, insurance research leader, Deloitte Services LP.

How might insurers differentiate themselves in an increasingly competitive market? What if they extended their offerings beyond standard insurance policies and related risk-management services? Could they become the hub in a comprehensive network of business support solutions...Continue reading

What will drive more investment firms to the cloud?

February 28, 2018

A blog post by Doug Dannemiller, investment management research leader, Deloitte Services LP.

Firms are now much more focused on the customer experience and the investor’s outcome, rather than investing in their proprietary infrastructure. To be sure, IM firms protect and value their core intellectual properties, such as their investment decision process...Continue reading

Fintechs: Complementing the real estate ecosystem

February 21, 2018

A blog post by Jim Berry, US Real Estate & Construction leader, Deloitte & Touche LLP and Surabhi Kejriwal, Real Estate research leader, Deloitte Support Services India Pvt. Ltd.

Fintechs1 have made rapid inroads into the real estate (RE) industry. An in-depth analysis of Venture Scanner data reveals that the number of RE fintechs globally rose exponentially from 176 in 2008 to 1,318 through the first three quarters of 2017...Continue reading

Robotic and cognitive automation in real estate

A blog post by Jim Berry, US Real Estate & Construction leader, Deloitte & Touche LLP and Surabhi Kejriwal, Real Estate research leader, Deloitte Support Services India Pvt. Ltd.

Continuous technology advancement is creating and enabling more structured and unstructured data and analyses, respectively. The real estate (RE) sector has the opportunity to leverage one such technology, R&CA, to potentially drive operational efficiency, augment productivity, and gain insights from its large swathes of data...Continue reading

Fintech today

February 14, 2018

A blog post by Jim Eckenrode, executive director, Deloitte Services LP.

These are the headlines among a series of findings from a recent report from Deloitte’s Center for Financial Services, entitled Fintech by the numbers. For the report, we looked at data about technology startups offering products or services in the financial services industry (broadly, “fintechs”) from Venture Scanner to understand where the market is headed...Continue reading

Ten years after the financial crisis

February 7, 2018

A blog post by Val Srinivas, banking & capital markets research leader, Deloitte Services LP.

A recent report1 from the Bank of International Settlements (BIS) addresses this issue directly. It is a comprehensive report analyzing how the global banking industry has evolved over the last decade...Continue reading

illustration of a globe

Insights from the Property/Casualty Industry Forum

January 31, 2018

A blog post by Sam Friedman, insurance research leader, Deloitte Services LP.

While noting that 2017 may have produced one of the worst underwriting losses for insurers in years, speakers at the recent Property/Casualty Joint Industry Forum recounted how low-to-mid single-digit premium increases were the rule rather than the exception for most policyholders in disaster-prone areas, while the rest of the market generally saw few to no hikes...Continue reading

Building digital capabilities in Investment Management

January 24, 2017

A blog post by Rohit Kataria, senior analyst, Deloitte Support Services India Private Limited.

Expectations for digital customer experiences are rising, especially among younger demographics. According to a Vanguard research study, in 2015 and 2016, 85 percent of the firm’s retail clients registered for digital access through web or mobile application...Continue reading

Creating an immersive tenant/buyer experience

January 17, 2018

A blog post by Surabhi Kejriwal, real estate research leader, Deloitte Support Services India Pvt. Ltd.

In the real estate and construction (RE&C) industry, companies have to consider different approaches to catch the attention of the overwhelmed customers, both individual and institutional. Although one may argue that there is limited scope for personalized and customized experiences...Continue reading

Technology takes the lead in 2018

January 10, 2018

A blog post by Jim Eckenrode, executive director, Deloitte Services LP.

Threaded throughout our outlooks on banking, insurance, investment management, and real estate are topics related to organizational restructuring to drive efficiency in low-margin environments, using technology to better engage with customers, and driving greater agility and innovation throughout. Some things never change...Continue reading

Navigating 2018

January 3, 2017

A blog post by Patrick Henry, Investment Management practice leader, Deloitte & Touche LLP.

At Deloitte, we continue to collaborate with clients so that they can thrive in any environment. Three key questions kept cropping up among clients across scale, geographies, and product categories:

  1. How do we continue to grow our business?
  2. How do we run our business more efficiently?
  3. What changes could we incorporate to service our clients better?

Let’s look at how investment managers can address these areas for 2018...Continue reading

Zooming into the future

December 13, 2017

A blog post by Richa Wadhwani, assistant manager, Deloitte Support Services India Pvt. Ltd.

Return on average assets improved alongside a growing loan portfolio in the last three quarters; net interest margins increased in the backdrop on rising rates; and efficiency ratios improved as banks continued their cost rationalization strategies...Continue reading

Accelerating the evolution of insurance

December 13, 2017

A blog post by Sam Friedman, insurance research leader, Deloitte Services LP and Michelle Canaan, insurance research manager, Deloitte Services LP.

Deloitte’s 2018 Insurance Outlook posits that in the year ahead, insurers will be challenged to effectively anticipate, prepare for, and adapt to these rapidly shifting circumstances, both strategically and operationally. They will also be looking to differentiate their products, services, and distribution platforms for a digital age...Continue reading

How can the real estate sector triumph in 2018?

December 6, 2017

A blog post by Surabhi Kejriwal, Real Estate research leader, Deloitte Support Services India Pvt. Ltd.

The first theme is that of technological change, which is occurring at a faster pace than productivity across all industries. The second is the huge amount of structured and unstructured data that is being generated through the use of a variety of technologies, especially sensors...Continue reading

Insurers and InsurTechs

November 15, 2017

A blog post by Sam Friedman, Insurance research leader, Deloitte Services LP.

The print journalism landscape is littered with the skeletons of dinosaurs who wouldn’t or couldn’t evolve to keep up with the digital demands of web-centric consumers...Continue reading

Resetting risk oversight expectations of bank boards

November 15, 2017

A blog post by Val Srinivas, Banking & Securities research leader, Deloitte Services LP.

But the regulatory recalibration happening now, especially in the United States, is also reshaping expectations of bank boards. This is particularly evident from the recent proposal on board effectiveness by the Federal Reserve, with a view to "refocus...Continue reading

Complying with the Markets in Financial Instruments Directive

November 8, 2017

A blog post by Doug Dannemiller, Investment Management research leader, Deloitte Services LP.

Much of this buzz concerns the new requirements around research payment transparency, which the Securities and Exchange Commission (SEC) clarified recently through the issuance of three no-action letters...Continue reading

Real estate funds

November 1, 2017

A blog post by Surabhi Kejriwal, Real Estate research leader, Deloitte Services LP.

The global private equity real estate (PERE) market tells a tale of heightened real estate valuations and competition:1

At the beginning of the fourth quarter, there were 569 PERE funds in the market and 181 funds reached a final close...Continue reading

Agility in financial services

October 23, 2017

A blog post by Jim Eckenrode, executive director, Deloitte Services LP.

Among them was the concept of the age at which individuals become “commercially empowered,” which according to the presenter is age 17. In this case, “empowerment” is defined as the point when people start make deliberate brand choices when spending their own money...Continue reading

InsurTech sets the stage for ‘Great Expectations’

October 18, 2017

A blog post by Sam Friedman, Insurance Research leader, Deloitte Services LP.

Echoing the opening of Dickens’ “A Tale of Two Cities,” it can indeed be the best of times for companies with a well-formulated and executed InsurTech strategy, but could also turn out to be the worst of times for those that hesitate, stumble, and fall behind the pack...Continue reading

Improving the account opening experience

October 10, 2017

A blog post by Val Srinivas, Banking & Securities research leader, Deloitte Services LP.

Our everyday experiences suggest that with other products—such as online commerce, ride-sharing services, or even person-to-person payments and online lending—account opening is generally smoother and quicker. Based on experiences in other domains, consumers, especially Millennials, want more from banks...Continue reading

How can mutual funds manage fair valuation complications?

October 4, 2017

A blog post by Paul Kraft, Audit & Assurance partner, Deloitte & Touche LLP.

The first step to fair valuation is to anticipate the potential problems by cataloging them and developing valuation policies and procedures in the event that problems occur. The more comprehensive the coverage of these policies, the better; most importantly, however, these policies have...Continue reading

Adaptive reuse of commercial real estate

September 27, 2017

A blog post by Saurabh Mahajan, Real Estate manager, Deloitte Support Services India Pvt. Ltd.

Vacant real estate is growing. From the increased closure of retail stores and malls to the pruning of physical office space, commercial real estate (CRE) owners find themselves holding more and more vacant...Continue reading

Banking after Harvey and Irma

September 13, 2017

A blog post by Jim Eckenrode, executive director, Deloitte Services LP.

Certainly, with the horrible devastation wrought by Hurricanes Harvey and Irma, these predictions seem on point, if understated. And as I got real-time text updates from my brother and his family in Fort Myers, Florida over the past weekend, I was personally connected to the implications of these forecasts. Our thoughts and best wishes are with all those...Continue reading

Insurers and environmentalists

September 13, 2017

A blog post by Sam Friedman, Insurance research leader, Deloitte Services, LP.

When a handful of protestors rallying for sustainable energy development popped up to make their case during the opening breakfast of the recent Global Insurance Forum in London, they likely had no idea they might be preaching to the choir.

A polite, well-dressed trio unfurled a banner asking insurers to stop being “enablers” by covering or investing in coal operations...Continue reading

Winning the competition for bank deposits

September 6, 2017

A blog post by Richa Wadhwani, assistant manager at Deloitte Center for Financial Services, Deloitte Services LP.

Following the deposit theme all this while, it has been interesting to see how banks have maintained low deposit costs so far in this rate tightening cycle (December 2015-ongoing). Deposit beta, a measure of how much of the change in interest rates banks pass on to their depositors...Continue reading

IPOs, meet ICOs

August 16, 2017

A blog post by Ankur Gajjaria, senior analyst at the Deloitte Center for Financial Services, Deloitte Services India

Everyone, including investors, entrepreneurs, venture capitalists (VCs), and regulators, seems to be taking note of this new phenomenon, which, as of end July 2017, has helped blockchain projects raise nearly $1.3 billion since the beginning of 2017.2

Digging deeper, I came across articles pronouncing these tokens in a divergent manner, from the “future of finance” on the one hand...Continue reading

Brexit offers opportunity for insurers to reinvent themselves

August 9, 2017

A blog post by Sam Friedman, Insurance Research leader, Deloitte Services LP

Brexit and its potential impact on the industry was top of mind for many of those attending the International Insurance Society (IIS) annual Global Insurance Forum last month, particularly since this year’s event was held in London. That’s ground zero for companies that must transform their operations to remain competitive within the lucrative EU market once the UK’s exit is completed, one way or the other, in less than two years...Continue reading

coin

Hiring the next generation of financial services talent

August 2, 2017

A blog post by Jim Eckenrode, executive director, Deloitte Services LP

One interesting takeaway from the survey was that some executives do not seem to be quite as consumed by risk and compliance issues as they had been in the past. This may be particularly true in North America, where more than 25 percent of senior executives we recently surveyed were expecting that the regulatory burden they are facing will be reduced in the next two years...Continue reading

The CRE financing squeeze

July 26, 2017

A blog post by Surabhi Kejriwal, Real Estate research leader, Deloitte Services LP

Property prices have started to contract due to the slow transaction market as investors express skepticism about the strength of the pricing environment. This is evident in the consistent marginal decline in the Index value over the last four months ended June 1st. In fact, the index value remained flat for the prior four months ended February 1st...Continue reading

The future of automation in the banking industry

July 19, 2017

A blog post by Val Srinivas, Banking & Securities research leader, Deloitte Services LP

It is only natural, I presume, to feel somewhat anxious when you hear prognostications about automation’s impact on jobs.1 As a parent worried about my kids’ future, I can’t help but wonder how work as we know it, and, as a result, society itself, will be radically transformed by machines in the decades ahead.2

Will advances in robotics, artificial intelligence, and quantum computing make machines so smart and efficient that they can replace humans in many roles...Continue reading

The new balancing act in investment management

July 17, 2017

A blog post by Doug Dannemiller, Investment Management research leader, Deloitte Services LP

These changes are taking place on the backdrop of increasing household penetration of retail investment products and a significant bull run in many markets. Let's look at the balancing act that the IM industry faces as it adapts to changing customer demand while working to meet financial performance expectations.

Cost appears to be a growing component of the investor decision process across the board. Investors are choosing lower-cost investment vehicles in both mutual fund and exchange-traded fund (ETF) markets, with exceptions for strong performance...Continue reading

InsurTechs are disrupting the insurance industry

July 5, 2017

A blog post by Sam Friedman, Insurance Research leader, Deloitte Services LP

That doesn’t mean insurers can afford to rest on their laurels, as major changes in business models, operating procedures, and corporate culture may be necessary to develop and integrate InsurTech before the competition—legacy and emerging—beats them to the punch.

Those were among the key takeaways from a recent InsurTech symposium hosted by the Peter J. Tobin College of Business at St. John’s University, which brought together insurers, technology pioneers...Continue reading

Cash vs. cashless: A question of liberty?

June 28, 2017

A blog post by Margaret Doyle, partner, Deloitte UK

In one corner was David Wolman, a contributor to Wired magazine, who was so disgusted by cash that he wrote a book with the apocalyptic title The End of Money, about “the coming cashless society.”

In the other corner was Brett Scott, a self-styled “economic activist,” who argues that a society without cash (i.e., notes/bills and coins) is a society...Continue reading

Tower real estate investment trusts

June 21, 2017

A blog post by Saurabh Mahajan, Real Estate manager, Deloitte Services LP

Among the many discussions, my key takeaway was the rapid expansion of diversified real estate property types. In fact, the one subject that intrigued me the most was the growth of tower REITs, which are essentially nontraditional REITs that own wireless communication infrastructure.

Over the past decade, tower REITs have increased their ownership of wireless communication towers in the United States.1 A large part of this can be attributed to telecom companies monetizing...Continue reading

Mobile wallets are a growing destination for digital “default” payments

June 14, 2017

A blog post by Val Srinivas, Banking & Securities research leader, Deloitte Services LP

Our research results, based on a proprietary mobile diary and online survey, indicate that mobile wallets (an application that stores multiple credit cards, debit cards, and bank account information to enable payments with a smartphone) are expected to increase default payments...Continue reading

Is this the year for investment companies to look inward?

June 14, 2017

A blog post by Doug Dannemiller, Investment Management research leader, Deloitte Services LP

Rather than much of the discussion focusing on a single theme (last year the theme was innovation), this year participants addressed a range of ideas. There was an even mix of discussions on technology, regulatory issues, growth, and organizational culture. This variety made identifying the one big takeaway from the GMM more difficult.

After reflection, I think I found it. Without an overriding external issue dominating investment management (IM) firms’ time and resources, perhaps it is the time...Continue reading

Formative experiences and their impact on financial behavior

June 14, 2017

A blog post by Urval Goradia, Senior market insights analyst, Deloitte Services, LP.

As you probably recall, a decade ago, the first flickers of the financial crisis became visible to the world. And, a year later, the global financial system teetered on the brink, with dire consequences for average Americans. Almost one in six American workers lost jobs during the 2007-09 Great Recession.1 Over a third of workers reported anxiety over layoffs, wage cuts, shorter hours, and trouble finding work applicable to their skill levels.2 Also, a vast majority of investors lost money due to the precipitous decline...Continue reading

What can investing in Detroit tell us about the banking industry’s reputation?

May 31, 2017

A blog post by Jim Eckenrode, Executive Director, Deloitte Services LP

My parents both grew up there, and lived with my brothers in one of tens of thousands of starter homes that were built in the Motor City in the postwar years before moving to the suburbs. I, too, was born in Detroit, and, like most of my friends’ dads, my father worked in the auto industry for his entire career.

The city’s decline has been well-covered, as has the beginnings of what I hope will be a true renaissance, led by a few early investors, like the late Mike Ilitch, founder of Little Caesar’s Pizza, and Dan Gilbert, CEO of Quicken Loans and Rock Ventures. These two individuals are often credited with starting Detroit’s redevelopment by buying and redeveloping a large number of properties...Continue reading

Blockchain in commercial real estate

May 24, 2017

A blog post by Surabhi Kejriwal, Real Estate research leader, Deloitte Services LP

This quote is relevant in today’s world, when every new technology comes with a promise to improve the speed of doing business and, eventually, profitability. As we try and keep pace with the technology advancements, more often than not, the first reaction tends to be: ‘is this technology a hype?’ And this was my initial reaction to blockchain, a technology that is at a nascent stage, but is expected to revolutionize the world as the internet first did.

To determine whether blockchain is truly revolutionary, or just hype, I began by studying the technology. Simply put, blockchain is a digitized, distributed ledger that immutably records and shares information. The technology comes with features such as near real-time...Continue reading

As cyber threats increase, cyber insurance ‘trapdoors’ could scare off buyers in need of coverage

May 15, 2017

A blog post by Sam Friedman, Insurance Research Leader, Deloitte Services LP

Indeed, caveat emptor—let the buyer beware—seemed to be the unofficial theme of the numerous cyber seminars taking up a large portion of the event’s extensive educational program. During one heavily attended session after another, risk managers, attorneys, brokers, and consultants warned how challenging it would likely be to secure sufficient and reliable cyber coverage...Continue reading

Changes in US banks’ country exposure over the last decade

May 10, 2017

A blog post by Val Srinivas, Banking & Securities research leader, Deloitte Services LP

But before I get into the details, please indulge me in a brief history of country risk analysis in banking. Up until the 1980s or so, this field was not well-established at all, with neither banks nor regulators having sufficient expertise to assess and manage country...Continue reading

Securities lending: Addressing default and collateral risks with blockchain

May 3, 2017

A blog post by Rohit Kataria, Investment management senior analyst

In 2016, global securities lending revenue amounted to $9.16 billion, and North America accounted for the largest share, at 51 percent.1 Securities lending may seem like a straightforward practice, but it’s actually fairly complex. A typical securities lending transaction involves multiple entities: borrower, lender, lending agent, prime broker, and clearinghouse. Lenders typically include various investment firms, as noted above, whereas, broker/dealers and hedge funds make up the bulk of the borrower group. Lending agents, on the other hand, are broker-dealers, custodial banks, and some large asset management firms...Continue reading

Compliance should be a strategic asset, not simply a “cost”

April 26, 2017

A blog post by Andrew N. Mais Senior manager, Deloitte Services LP

However, the risk is that compliance becomes an end in itself, rather than a means to an end. Indeed, compliance is often perceived as a burden and cost to the business, so it might be tempting to do just what is required by law rather than to use compliance as a mechanism to strengthen risk management. Compliance in that sense would really be no more than a “spend,” not necessarily adding value to the business, and now—with what many foresee as a lessening of regulatory pressure ahead—to a certain extent perhaps becoming...Continue reading

Global innovation in fintech

April 19, 2017

A blog post by Jim Eckenrode, executive director, Deloitte Services LP

My visit was to a place that some call “Silicon Wadi”: Tel Aviv, Israel. I was there with a group of my Deloitte colleagues to learn more about “Startup Nation,” so dubbed by the authors of a recent book of the same name.

That Israel has grown as a technology development center is being recognized by many. Seven years ago, Tel Aviv was recognized by Wired as a hot spot for technology incubation.1 More recently, Fast Company listed Tel Aviv as one of the top global cities to work in technology, where it is ranked sixth, just behind San Francisco and Boston. The ranking includes quality-of-life issues (cost of living, average commute, etc.) as well as investment and growth measures (time to start business, seed funding available, and startup output).2...Continue reading

Clearing cyber risk speed bumps

March 22, 2017

A blog post by Sam Friedman, Insurance Research leader, Deloitte Services LP

Growth projections are bullish, with some predicting US sales to double or even triple over the next few years.1 Yet such optimistic prognostications could turn out to be irrational exuberance, considering the speedbumps keeping most insurers from stepping on the accelerator and prompting many buyers to hit the brakes.

While more players are entering the field and premiums written are on the rise, cyber insurance remains a relatively small niche market, its growth hindered by a variety of obstacles confronting both sellers and buyers. Despite all the publicity over the past few years about the threat cyber intrusions pose...Continue reading

Millennial banking

March 8, 2017

A blog post by Val Srinivas, Banking & Securities research leader, Deloitte Services LP

A simple web search will confirm this claim: there are close to a million results that come up when you look for Millennials and banks/banking.

As an American Banker article last year said, “you're forgiven if you're a little confused on what to do with millennials given the seemingly endless—and often conflicting—research released about the younger generation's attitude toward financial institutions.”1

On the one side, there are many studies that suggest Millennials, compared with other generations, are more skeptical of and less loyal to banks. This research obviously gets a lot of press and serves as endless fodder for debate at industry conferences, as you can imagine. And on the other side, there is empirical research that shows Millennials might not be that different after all. Unfortunately, this doesn’t get as much attention as it deserves...Continue reading

Senior housing: Are your properties Boomer-ready?

March 1, 2017

A blog post by Saurabh Mahajan, Real Estate manager, Deloitte Services LP

Health care RE is receiving increased interest from institutional investors, including foreign private equity and insurance players that are looking for long-term and above-average returns.1 Broadly, health care RE includes four types of properties: senior housing, medical office buildings, hospitals, and life sciences buildings. For purposes of this blog, I will focus on senior housing.

As figure 1 shows, senior housing properties have consistently outperformed other comparative property types over the last five years. Also, the fundamentals in this market continue to remain strong...Continue reading

Imagining advanced analytics and robo-advice

February 22, 2017

A blog post by Doug Dannemiller, Investment Management research leader, Deloitte Services LP

Science fact. Some leading robo-advisers are beginning to leverage advanced analytics to build retirement plans that inform clients about how much they will need to save to retire according to their target retirement age and lifestyle. These advanced plans can also budget clients’ monthly saving and discretionary spending amounts. These leading robo-advisers are linking a full spectrum of client financial accounts to capture, track, and classify historical financial transactions to make the budget and retirement recommendations. This is a good initial step for utilization of this client data, but it pales in comparison to the services that can be imagined with these real-time records of finances and transactions...Continue reading

The ongoing transformation in student housing

February 1, 2017

A blog post by Surabhi Kejriwal, Real Estate research leader, Deloitte Services LP

According to Real Capital Analytics, in Q4 2016 alone, transaction volumes increased a substantial 40 percent year over year to approximately $2.0 billion and prices rose 74 percent during the comparable period. Overall, on a rolling 12-month basis, student housing transactions grew 53 percent to $9.1 billion and prices increased 16.1 percent in Q4 2016. Surprisingly, domestic institutional and international investors accounted for 40 percent and 22 percent of the transactions, respectively, in 2016 year to date (as of December 21), which are again higher than their respective shares...Continue reading

Financial Services outlook for 2017

January 4, 2017

A blog post by Jim Eckenrode, Executive Director, Deloitte Services LP

Happy New Year! I’m pleased to share that our industry outlook publications on the coming year in financial services are available for your review here. We hope you take the time to read our take on what 2017 holds for banks, insurers, investment managers, and commercial real estate companies. And, since the quotable Irish playwright Oscar Wilde said, “There is only one thing worse than being talked about, and that is not being talked about,” we would like to think that you’ll also share them with your colleagues and discuss the implications...Continue reading

Can Pokémon Go and augmented reality improve customer experience in banking?

July 20, 2016

A blog post by Val Srinivas, Banking & Securities research leader, Deloitte Services LP

Ever since Niantic, Inc. launched the Pokémon Go mobile game on July 6, augmented reality (AR) has taken over the lives of millions of people (including my kids’). Many have become obsessed with capturing Pokémon—like Squirtle, Charmander, and the adorable Pikachu. Some of you (or your kids) may have collected Pokéballs at Pokéstops, and joined other teams to wage battles at “gyms.” It is also possible that with your valuable Pokémon loot, you have reached a higher...Continue reading

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