Pricing innovation in retail banking
The case for value-based pricing
Banks have invested heavily in efforts to improve customer experience, but most have done little to innovate their pricing strategies. Are they missing out on an opportunity? Our latest research reveals some clear advantages to adopting a value-based approach to pricing—and tips for getting started.
“Default” payment methods
The digital marketplace reset you didn’t see coming!
In the path to checkout, many consumers are increasingly demanding simple, secure, and beneficial options. They’re opting for just a few preferred payment methods to make those transactions. So how can FSI firms ensure their products secure a “top of wallet” spot and become a go-to choice?
Winning in middle-market banking
Although many middle-market customers seem satisfied with their current banking relationships, that’s no guarantee of success in the future. Here are three strategies that can help banks sharpen their competitive positioning and compete against new players.
Enforcement actions in the banking industry
Trends and lessons learned
Regulators issue hundreds of enforcement actions to banks each year. Recent research sheds light on current trends in the number, type, and severity of these actions, with implications for ways that banks may be able to better anticipate and respond to them.