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The rise of the social enterprise
Where performance meets purpose
Achieving success in today’s market requires organizations to transform from a business enterprise to a social enterprise. Hitting the traditional marks of business performance are no longer the only defining metrics of success. Businesses today are being valued as much by their interactions and impacts on society as they are by their financial results.
From business enterprise to social enterprise. Why now?
Corporate responsibility has long been a focus, but the move from business enterprise to social enterprise calls for a profound shift in thinking and doing beyond this, driven by several factors:
- A greater expectation of business leaders to respond publicly to society’s biggest issues such as income inequality, health care, and diversity.
- Growing power of the individual to share their messages and beliefs with the market, using social media to bring that message to life to create a powerful impact.
- Increasing calls for organizations to be more thoughtful in managing technology and its impacts on jobs and data privacy.
- Urgent awareness in the C-suite, evidenced by growing calls for businesses to make profound and positive impacts on society as a whole.
Human capital must be an enterprise issue. To successfully make the transition from business enterprise to social enterprise, leaders in finance, IT, HR, marketing, sales, risk, and operations all need to work together as a "symphonic C-suite" to optimize the value of the human capital balance sheet.
What is a social enterprise organization?
A social enterprise is an organization whose mission combines revenue growth and profitmaking with the need to respect and support its environment and stakeholder network.1 This includes listening to, investing in, and actively managing the trends that are shaping today’s world. It is an organization that shoulders its responsibility to be a good citizen, serving as a role model for its
A CEO’s perspective on social enterprise
Watch Merck’s chairman and CEO, Kenneth Frazier, discuss how a social enterprise drives performance and value.
2018 Deloitte Global Human Capital Trends report: The rise of the social enterprise
Organizations are no longer judged only for their financial performance, or even the quality of their products or services. Rather, they are being evaluated on the basis of their impact on society at large—transforming them from business enterprises into social enterprises.
More than 11,000 business and HR leaders participated in our 2018 Human Capital Trends survey and the results are available at your fingertips right in our app. Conveniently accessible across mobile devices, tablets, and desktops, the app features new ways to interact with the survey data, video stories from leading companies on how they’re addressing the Trends, easy access to related research and insights, a calendar of regional Trends events, and more.
How to thrive as a social enterprise
To thrive as a social enterprise, businesses need to focus on five key issues.
From workforce to driving force.
Now is the time to make the shift from business enterprise to social enterprise. Deloitte can help you adapt to these changing dynamics and capitalize on the opportunities so you can transform your workforce into a powerful force for change.
1 Deloitte 2018 Human Capital Trends Report