Human Resources

Our human resources insights, strategies, and tools help HR organizations fuel sustained performance through the one asset that will always matter—your people.

Designing fit-for-purpose HR strategies

In an era of constant innovation and disruption, HR is poised to provide new forms of business value by fostering adaptability and organizational agility across the enterprise. Our Research & Sensing insights can help you drive change through adjusted operating models, new capabilities, and data-driven decision-making to position your organization for whatever the future holds.

What are the challenges of HR management tools?

Digital HR

Disruptive technologies, shifting demographics, and fluid labor markets are converting, reshaping, and evolving workplaces faster than people can often keep up.

Consumer grade experiences

HR can enable workforce experiences that are highly personalized and compelling. Ultimately, more tailored experiences can help optimize worker productivity, as well as drive better talent results and retention.


Human capital balance sheet

Ongoing spend and risk management can help you ensure your costs have the specific and intended impact on the human capital balance sheet. It can also deliver a return on investment that is clear and measurable.


HR capabilities

With the HR function adapting to a new operational reality, it’s imperative to evolve its capabilities. This means going beyond solely “upskilling,” a critical mandate in the last several years, and helping leaders to develop resiliency in the face of change.

HR-business integration

HR must transcend the role of risk mitigator and process guardian and embrace the role of business leader. Rather than lead as separate advisors, HR should be fully integrated in the day-to-day business of the company to help meet or exceed goals.


75 percent said the evolving role of HR was important or very important for their success over the next 12 to 18 months, but only 11 percent said they were very ready to address this trend.

– 2020 Deloitte Global Human Capital Trends

Where we focus our efforts

  • HR effectiveness. We can help HR take an active role in creating the organization of the future while driving business to help companies stay ahead of today’s market disruptions.
  • Design thinking. We help organizations use design thinking and an outside-in perspective to help them treat the workforce like customers.
  • Models and HR metrics. Our maturity models and analytics capabilities give organizations credible insights that support and validate business and talent decisions.

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