Becoming simply irresistible: Meaningful work
Employees as customers: Reimagining the employee experience in government
How design thinking and customer experience tools can help attract and engage public servants
As governments look to build a workforce able to tackle the tough, interconnected challenges of the 21st century, strengthening the government employee experience is particularly critical. By treating employees as customers, agencies have the chance to improve both the employee experience and their own ability to execute their mission.