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Introducing AIOPS.D™: AI-fueled Microsolutions

Business outcomes powered by enterprise AI

Explore the world of AIOPS.D™, a first-of-its kind business and subscription offering, designed to help organizations quickly and easily implement AI-fueled, end-to-end autonomous business processes via a microsolution portfolio, agnostic to industries and functions. Built on Deloitte’s leading edge CortexAI platform, AIOPS.D™ is designed to be highly standardized yet fully configurable on an organization’s unique needs.

AIOPS.D™

AIOPS.D™

AI-fueled Microsolutions

Engage the power of artificial intelligence (AI) and machine learning (ML) to enable end-to-end, autonomous, business process decision-making for greater efficiencies at scale.

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Enterprise autonomous solutions powered by AI

Deloitte’s AIOPS.D™ is an AI-fueled microsolutions platform featuring a growing portfolio of subscription-based solutions configurable to the needs of any organization across a wide range of industries and enterprise resource planning (ERP) functions.

Every AIOPS.D microsolution emulates human decision-making patterns to ultimately enable completely self-directed automation of business transactions according to the enterprise’s unique rule sets.

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AIOPS.D™ is the future of work

Machines autonomously execute and manage high-transaction volumes of repetitive routine business tasks while people focus on higher-value activities and more important decisions.

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AIOPS.D™: Do more with less

Streamline day-to-day operations, reduce risk, reimagine work, and unlock the value of autonomous business operations with AIOPS.D™ microsolutions:

Simple. Ability to perform critical business functions using a single platform that reaches your disparate ERP systems, driving simplicity in business operations and related productivity through connectivity and completeness.

Efficient. Orchestration of end-to-end business processes creates further efficiency by using trained AI/ML models to perform comprehensive tasks.

Autonomous. Streamlining of day-to-day operations enables reduced risk and reimaged work to unlock the value of autonomous business operations.

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From automated to autonomous

Create new synergies between the workforce and AI/ML-based decision-making systems to enable the right action at the right time for better outcomes. AIOPS.D™ is the future of work.

Microsolutions for macro efficiencies

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Autonomous Source-to-Pay (S2P)
S2P process solutions improve spend visibility and management, compliance, and supplier onboarding while mitigating supplier risk.

What is autonomous source-to-pay?

AIOPS.D™ autonomous source-to-pay delivers the targeted solutions to drive self-healing data, cross-enterprise data matching, and autonomous rule sets with human decision prompts across an organization’s sourcing life cycle to make them autonomous and touchless.

The AIOPS.D™ advantage

With AIOPS.D™ handling procurement and invoicing processes, human interaction is minimized and required only for exception handling. AI-driven solutions select the proper vendor and create purchase orders based on historical data and autonomous rule validation with real-time decisions regarding item availability and pricing. S2P solutions can automatically identify billing errors, fill in missing data for swift approvals, ensure payment in the proper currency, and provide intelligent guidance for exception handling.

Why AIOPS.D™

AIOPS.D™ S2P eliminates manual data processes and corrects incomplete data matching and inconsistent handling rules to positively affect sourcing accuracy and timeliness across the procurement life cycle.

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Autonomous Quote to Cash
Billing operations process solutions for all enable end-to-end revenue management for scalable, flexible, and autonomous billing and invoicing with real-time customer insights.

What is autonomous quote to cash?

AIOPS.D™ autonomous quote to cash spans the entire quote-to-cash cycle process, using AI and ML to analyze historical pricing constructs to create accurate quotes for increased customer acceptance rates. It enables end-to-end revenue and subscription management with scalable, flexible, and autonomous billing and invoicing with real-time customer insights.

The AIOPS.D™ advantage

With AIOPS.D™ managing revenues and subscriptions in real time, enterprises will achieve greater billing accuracy, improved financial results, and higher customer satisfaction.

AI-fueled solutions perform autonomous pricing and quote generation as well as curating subscription activations, invoicing, and management. Drive renewals and increase customer retention and satisfaction with personalized, flexible subscription packages.

Why AIOPS.D™

AIOPS.D™ autonomous quote to cash helps the workforce generate insights for better decision-making, using ML to enhance the procure-to-pay life cycle from historical pricing analysis to root-cause assessments—all in real time.

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Autonomous Data Operations
Data management process assets allow operational data to become an immutable record, bringing intelligent, trusted, and validated data governance to the organization.

What is autonomous data operations?

AIOPS.D™ autonomous data manages master data with minimal user inputs through AI/ML-powered corrections and self-healing algorithms, autonomously filling gaps in the attributes of supplier and material profiles referencing a unified master dataset. With autonomous data operations, operational data becomes an immutable record, bringing intelligent, trusted, and validated data governance to an organization.

The AIOPS.D™ advantage

With AIOPS.D™ performing autonomous data operations, the burden of entering, validating, and correcting supplier and material data shifts to AI/ML-based self-healing algorithms, driving data quality and accuracy across the enterprise with minimal user input in real time.

Eliminate redundant data-entry tasks and leverage historical and third-party data sources to improve data consistency and align with governance models. Give end users a better experience through a centralized data management console, conversational AI, and mobile-device adaptive screens to enable corrective actions from anywhere while maintaining data synchronization across the enterprise.

Why AIOPS.D™

AIOPS.D™ autonomous data operations solves for multiple data entry and integration points that yield inconsistent data quality, dramatically raising confidence in the data required to support business processes and enable real-time decision-making.

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Autonomous Finance
Financial close process assets deliver an AI-based framework that takes proactive steps across the financial close process, enabling an accelerated and more touchless close.

What is autonomous finance

AIOPS.D™ autonomous finance starts with a focus on autonomous financial close. An AI-based framework takes proactive steps across the financial close landscape to enable an accelerated and more touchless close, whether for month-, quarter-, or year-end reporting. ML capabilities support upstream monitoring and correction of data errors, reconciliation between systems to automate data correction, the identification and creation of new master data, and the automation of business rule validation.

The AIOPS.D™ advantage

With AIOPS.D™ autonomous finance at work, organizations will improve their financial position by automatically detecting and correcting anomalies with self-healing data workflows and conducting efficient, automated receivables management that drives enhanced results on an accelerated timeline.

Why AIOPS.D™

AIOPS.D™ autonomous finance leverages ML capabilities to increase reporting accuracy, detect and correct errors, and simplify receivables outreach to improve overall financial posture and enable an accelerated, more touchless close.

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    Karthik Sukumar

    Karthik Sukumar

    Principal, Enterprise Performance

    Karthik is a principal at Deloitte Consulting LLP with 20 years of experience specializing in managing and executing SAP business transformation projects. His primary industry focus is hi-tech (TMT), ... More

    Nitin Mittal

    Nitin Mittal

    Global Strategy, Analytics and M&A Leader | Consulting

    Nitin Mittal is a principal with Deloitte Consulting LLP. He currently serves as the US Artificial Intelligence (AI) Strategic Growth Offering Consulting Leader and the Global Strategy, Analytics and ... More

    Abdi Goodarzi

    Abdi Goodarzi

    Generative AI Products, Innovations & New Businesses Leader, Deloitte US

    Abdi is leading our efforts across Deloitte US to accelerate business transformation for our clients, incubating and scaling net new businesses that focus on Gen AI market-facing products and innovati... More