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Transforming government services
Augmented Reality (AR) is expected to play an increasingly important role in peoples’ lives. Evolving from science fiction dreams to our present reality – AR has now become an everyday tool to help engage the world around us. This is particularly true in situations where decisions need to be made using data in real-time. Governments should consider the best way to take advantage of AR’s capabilities to strategically improve the way in which they deliver services to citizens in moments that matter most.
Now widely available through smartphones and headwear, Augmented Reality (AR) is helping us make more complex decisions faster and more effectively. This paper explores how the existing and emerging capabilities of AR could be used to revolutionize government agencies and improve real-time and mobile government services.