Federal and state government Dbriefs archive

Analysis

Federal and state government Dbriefs archive

Reach new heights

The Federal & State Government Dbriefs series focuses on the latest issues and trends impacting the public sector industry. Our vast library of recent topics is now available for you to access when you need them, with new programs added often. However, please be aware that CPE credit is not available for viewing archived programs.

Customer experience in the public sector: Making the leap from good to great

November 5, 2015

Although the federal government impacts the lives of millions of US citizens every day, personal and digital interactions with government do not yet match customer experience in the private sector. How are agency leaders trying to make the leap from good to great customer service?

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Federal and State Government
Customer experience in the public sector: Making the leap from good to great

Enabling secure citizen access to online services: The imperative is growing

October 1, 2015

States are responsible for protecting citizen data while simultaneously offering online access to state services. With an ever-increasing number of services being provided online and through mobile devices, the imperative is growing for states to implement an effective approach to securing citizen access to applications and systems.

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Federal and State Government
Enabling secure citizen access to online services: The imperative is growing

Translational medicine: Using data and discovery to improve patient delivery and enhance outcomes

September 22, 2015

Translational medicine is transforming the life sciences industry through collaboration and a multidiscipline, end-to-end product development approach. How are public-and private-sector innovators using this approach across their value chains to transform life sciences R&D?

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Federal and State Government
Translational medicine: Using data and discovery to improve patient delivery and enhance outcomes

Public Sector Tech Trends 2015: The evolving role of government IT

June 30, 2015

Government leaders are increasingly turning to technology to improve business operations, cut costs, and integrate functions. But how can they address the growing talent gap as baby boomers retire? Can even better integration and support of millennials make an impact?

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Federal and State Government
Public Sector Tech Trends 2015: The evolving role of government IT

Government shared service providers: The importance of building a sound governance model

March 24, 2015

The relationship between a shared service (SS) provider and its customers can be complicated and dynamic. These challenges are often more acute in government environments where fiscal and political factors may affect these relationships and the need for good governance is paramount.

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Federal and State Government
Government shared service providers: The importance of building a sound governance model

State governments and cybersecurity risks: What are your next moves?

February 24, 2015

With state governments holding increasing amounts of comprehensive citizen data, they are attractive targets for cybercrime and hacktivism. What are important implications and potential next moves for state governments to better protect against cybersecurity risks?

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Federal and State Government
State governments and cybersecurity risks: What are your next moves?

Nudging for good-how smart governments can change behaviors

January 7, 2015

Facing tight budgets, governments can benefit from using behavioral insights to improve the effectiveness of their programs at little cost. What does this practical approach entail?

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Federal and State Government
Nudging for good-how smart governments can change behaviors

Gov2020: Understanding the Face of Change in Government

December 3, 2014

Government leaders are continually facing new challenges in an increasingly connected, complex, and fast-changing environment. What do you need to understand about the driving forces behind changing government to be prepared for what's next?

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Federal and State Government
Gov2020: Understanding the Face of Change in Government

Accelerating innovation in government through advanced analytics and collaboration

September 30, 2014

Advanced analytics and collaboration, fueled by volumes of big data, can empower public sector organizations to create an environment that accelerates innovation and prepares them for the future. What are some creative ways public sector organizations are using these tools?

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Federal and State Government
Accelerating innovation in government through advanced analytics and collaboration

Global Defense and Security Outlook 2014: Balancing security and prosperity

July 22, 2014

Defense budgets and policies reflect macroeconomic choices–not just military requirements. What do recent developments around the world portend for global security?

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Federal and State Government
Global Defense and Security Outlook 2014: Balancing Security and Prosperity

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