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2016 ERICSA Training Conference and Exposition

May 1-5, 2016 | Myrtle Beach, South Carolina

Join us at ERICSA in Myrtle Beach

Deloitte is delighted to be a sponsor of the 2016 ERICSA Conference where we will be represented by some of our most knowledgeable and experienced child support services professionals, including current ERICSA President Margot Bean. These professionals look forward to providing insights on how Deloitte works with child support enforcement agencies to efficiently and effectively drive innovation in child support services. Visit booth #28 at ERICSA to find out how Deloitte can collaborate with you to revolutionize your program.

Join us for a variety of exciting events at the 2016 ERICSA Conference, and learn more about how our solutions are built to respond to your specific needs.


Deloitte professionals will be on hand to meet with you and demonstrate Support Beacon, our cutting edge analytics and case management dashboard solution, and our NextGen Child Support system that we have developed for full system replacement. If you are planning to attend the 2016 ERICSA Conference and would like to set up a time to view our suite of services, please contact Margot Bean or John White.

Hear Deloitte speak at ERICSA

Opening ceremonies

  • Date & time: Monday, May 2, 2016; 8:30 - 10:30  a.m.
  • Deloitte speaker: Margot Bean

Using data for better case outcomes: How the numbers work for me

  • Date & time: Monday, May 2, 2016; 10:30 a.m. - 12:00 p.m.
  • Deloitte moderator: John Batchelor

Leveraging the data reliability audit & self-assessment reports to your state's best advantage

  • Date & time: Tuesday, May 3, 2016; 10:30 a.m. - 12:00 p.m.
  • Deloitte speaker: Dana Grimm

Leadership "Chat and Tweet"

  • Date & time: Tuesday, May 3, 2016; 1:30 - 3:00 p.m.
  • Deloitte facilitator: Margot Bean

Communicating with our customers in the 21st century: Child support mobile apps and web chats

  • Date & time: Tuesday, May 3, 2016; 3:30 - 5:00 p.m.
  • Deloitte speaker: John White

Leadership Inside and Out

  • Date & time: Wednesday, May 4, 2016; 1:30 - 3:00 p.m.
  • Deloitte speaker: Margot Bean

Waterfront happy hour

Tuesday, May 3, 2016 | 5:00 - 8:00 p.m. | Hilton Myrtle Beach Resort North Lawn

Deloitte’s Child Support practitioners will host a waterfront happy hour at the Hilton Myrtle Beach Resort. This invitation-only event will provide ample opportunity for socializing and networking with Deloitte professionals and fellow conference attendees in a relaxed, casual environment. Enjoy light hors d’oeuvres, refreshing beverages, stunning ocean views, and great conversation.

​Event details:

May 1-5, 2016

Myrtle Beach, SC

Melanie Holmes or Addy Beck with any questions

Connect with key Deloitte Child Support Services leaders

Deloitte helps child support enforcement agencies across the nation to implement more efficient and effective business models for delivering and managing CSE programs. If you have specific questions about how Deloitte serves as a change agent and innovator while driving substantial improvements in CSE programs, please contact one of our Deloitte leaders. To arrange a time to meet to discuss your particular thoughts or questions and/or view a demonstration, please contact Margot Bean or John White.

Additional resources

Find out more about our Child Support Services practice.

Meet the speakers

Margot Bean

Margot Bean

Managing Director | Child Support Enforcement

Margot is a managing director in Deloitte Consulting LLP’s Public Sector practice. In this role, she leads Deloitte’s Child Support eminence activities and uses her child support program experience at... More

John White

John White

Public Sector Child Support Services Leader

John is a principal with Deloitte Consulting LLP’s public sector practice and is responsible for leading the Child Support Services group. John’s experience includes advanced technology projects from ... More