GSA Performance Management / Continuous Process Improvement (PM/CPI) BPA


The PM/CPI BPA provides high-value performance management and continuous process improvement services to federal agencies through a pool of highly qualified contractors. This acquisition solution also offers agencies the opportunity to obtain greater value from their performance management, strategic business-related analyses and CPI service expenditures by sharing leading practices across the government, leveraging the requirement, streamlining ordering procedures and standardizing process improvements across the Federal Government.

  • Strategic planning and program evaluation
  • Strategic business analysis
  • Process and performance improvement
  • Communications and change management
  • Training, certification and recognition

Areas where the PM/CPI BPA could be utilized

BPA facts

This BPA can decrease costs, reduce paperwork, and save time by providing opportunities for improved discounts, and also leverages buying power through volume purchasing, enables streamlined ordering procedures, and reduces procurement lead time. The end result is a purchasing mechanism for the government that can work better and cost less.

The PM/CPI BPA is awarded against Deloitte’s Mission Oriented Business Integrated Services (MOBIS) Schedule. The BPA specifically utilizes the following Special Item Numbers (SINs):

  • 874-1, Integrated Consulting Services
  • 874-4, Training Services
  • 874-5, Ancillary Supplies and/or Services
  • 874-7, Integrated Business Program Support Services

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Deloitte brings such a team, offering the full range of Continuous Process Improvement (CPI) and Performance Management (PM) services and skills, matched with experience serving all 15 U.S. Cabinet-level agencies, all branches of the Department of Defense (DoD), the majority of Civilian and Intelligence agencies, and the major government health care organizations. As a Contractor Team Arrangement (CTA), Deloitte has assembled a team of highly qualified CTA member firms:

  • C2 Technologies (O)
  • HGM Management and Technologies, Inc. (D, S)
  • Mercator Group, Inc. (S, W)
  • NOVAD Management Consulting, LLC (8a, D, S)
  • P3 Partners, LLC (DV, S)
  • Phase One Consulting Group, Inc. (O)
  • Unissant, Inc. (8a, D, S)
  • Vector Resources, Inc. (S, W)


Small business socioeconomic business type key:

  • 8a - SBA Certified 8(a) Firm
  • D - SBA Certified Small Disadvantaged Business
  • DV - Service-Disabled Veteran-Owned Small Business
  • O - Other Than Small Business
  • S - Small Business
  • W - Women-Owned Business

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The team