Services

State of Texas: Department of Information Resources Contract DIR-CPO-5139

Artificial Intelligence (AI) Services

Deloitte is dedicated to providing professional services to state and local government organizations in the State of Texas. Our AI solutions help public sector entities leverage advanced technologies to streamline operations, enhance decision-making, and improve service delivery. Our more than 45-year commitment to serving Texas has given us the opportunity to understand the unique challenges faced by its government organizations. This extensive experience enables us to develop tailored AI solutions that support the mission of these organizations and drive innovation across the State of Texas.

Deloitte is pleased to provide services to state and local government agencies and institutions of higher education under the Department of Information Resources (DIR) AI contract. This contract vehicle streamlines the procurement process, thereby accelerating service delivery. This process helps your organization save time and money, allowing Deloitte to contract directly with eligible entities, including Texas state agencies, public institutions of higher education, public school districts, and other local government entities.

From our six offices located throughout Texas, Deloitte’s Public Sector professionals are well-positioned to facilitate collaboration and effective communications with our clients.

Please refer to the DIR Cooperative Contracts program page for an overview and below for additional information about the Deloitte services offered through the program and how to obtain quotes, place a purchase order, and obtain warranty information.

AI Services contract specifics

Contractor: Deloitte Consulting LLP
Contract number: DIR-CPO-5139
Vendor ID: 1061454513400

Deloitte AI Services offered

1. Artificial Intelligence (AI)

AI solutions encompass a variety of tasks and processes, leveraging existing technologies such as databases, software applications, APIs, and cloud services. Hyper-automation, which involves the application of multiple AI technologies to deliver a solution, is included. Examples of AI solutions covered by this contract include, but are not limited to:

  • Fraud detection systems
  • Recommendation generation
  • AI workflow integration
  • Data management/optimization for AI (data training)
  • AI solutions deployment
  • AI governance (organization and oversight)
  • Current and future-state AI assessments
  • AI use case development
  • AI workflow mapping
  • Error checking
  • Automated process mining
  • Human-machine teaming and training
  • Enterprise AI strategy development and process study
  • Organization change management for AI solutions deployment
  • Remote infrastructure management
  • Training, support, and assistance

2. Machine learning

Machine learning involves using rules and procedures for advanced statistical analysis or prediction without explicit instructions. It uses data sets streamed into models to describe, recommend, or forecast trends and patterns. Examples of machine learning solutions covered by this contract include, but are not limited to:

  • Model building/development
  • Model validation/training
  • Model testing/extension
  • Solution assessment and evaluation
  • Development
  • Automated forecasting
  • Advanced machine learning algorithm development
  • Rules-based programming for conclusions or actions
  • Deep Learning techniques, including Neural Network methods
  • Deep network development and training
  • Advanced predictive analytics
  • Learning algorithm development (supervised, unsupervised, and semi-supervised)
  • Training, support, and assistance
  • Machine learning integration with natural language programming to process regional dialects, slang, and advanced semantics

3. Robotic process automation (RPA)

RPA involves machines performing tasks previously done by humans, learning by observing human actions through a graphical user interface (GUI). RPA technologies automate actions across multiple software applications, including unassisted RPA. Examples of RPA solutions covered by this contract include, but are not limited to:

  • Process automation
  • RPA bots
  • RPA integration
  • RPA bot development
  • RPA bot maintenance/support
  • Business process automation
  • Operation automation
  • RPA governance (organization and oversight)
  • Training, support, and assistance 

4. Natural language processing (NLP)

NLP enables computers to process and analyze human language. Examples of NLP solutions covered by this contract include, but are not limited to:

  • Reading and understanding free-form text
  • Text and voice translation
  • Document analysis
  • Voice/speech recognition and segmentation
  • Natural language generation (NLG)
  • Natural language understanding (NLU)
  • Transcription
  • NLP chatbot development
  • NLP chatbot integration services
  • Interactive Voice Response (IVR)
  • Optical character recognition (OCR)
  • Text-to-speech
  • Sentiment analysis
  • Automatic summarization
  • Question answering
  • Training, support, and assistance
  • Real-time transcription with keyword-based searches and alert functions
  • Voice recording analysis

5. Computer vision (CV)

CV involves a computer’s ability to identify and process information from images, including multidimensional data, video, and digital images. Examples of CV solutions covered by this contract include, but are not limited to:

  • Object recognition
  • Semantic segmentation (categorizing object types)
  • Facial recognition
  • Image processing
  • Image recognition
  • Image analysis
  • Video analytics
  • Pattern recognition
  • Training, support, and assistance 

6. Digital assistant

Digital assistants perform tasks or provide services in response to commands or questions via speech or text. Advanced digital assistants learn from data input to improve predictions of user needs. Examples of digital assistant solutions covered by this contract include, but are not limited to:

  • Intelligent virtual assistant (IVA)
  • Virtual assistant integration
  • Virtual assistant development
  • Virtual assistant maintenance/support
  • DA chatbot development
  • DA chatbot integration services
  • Dialogue systems
  • Smart device (IoT) management and control
  • Smart calendar/event and other administrative task management
  • Phone call/email or text message automation
  • Training, support, and assistance

How to place an order, warranty, and pricing information

  • For product and pricing information, visit the Deloitte website or contact Kindra Allen at +1 512 226 4233 or email at kindraallen@deloitte.com.
  • Any warranty and return requirements regarding services will align to the DIR contract and any additional terms negotiated under the Customer’s statement of work. For warranty and return information, please contact Kindra Allen at +1 512 226 4233 or email at kindraallen@deloitte.com.
  • Generate a purchase order, made payable to Deloitte Consulting LLP. You must reference the DIR contract number DIR-CPO-5139 on your purchase order. 
  • Email or fax your purchase order and quote form to your designated vendor sales representative.
  •  Pricing information: For pricing available to DIR customers under this contract, please refer to the DIR-CPO-5139 Appendix C Pricing Index PDF.

Contact information

Please contact us for more information about the services offered, warrantees, and how to place an order.

Kindra Allen
Managing Director
Deloitte Services LLP
500 West 2nd Street, Suite 1600
Austin, TX 78701
Phone: +1 512 226 4233
Fax: +1 512 480 1233

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