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Services

Retail health care & wellness

Innovation, convergence, and healthier consumers

Retail health & wellness

The shifting trends in retail, the evolving US health care market, and convergence amongst the industries are creating significant challenges and opportunities for Retail and Health Care organizations. Retail health and wellness programs, consisting of in-store pharmacies, health care clinics, health and wellness programs, and other consumer-focused initiatives, have become a critical component of corporate growth strategies. At Deloitte, we partner with your organization to develop and execute a comprehensive retail health & wellness strategy.

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How we can help

Retail Health & Wellness Regulatory and Compliance Services
Managing the financial and operational impact of regulations and compliance can provide an opportunity to improve customer care and quality of life. Organizations can extract value from regulatory and compliance requirements through consistent action in a proactive manner.

Sustainable Margin and Revenue Management
Creating sustainable models to reduce costs, improve revenue and enhance customer experience is essential. Effectively managing account receivables, reimbursement and other financial challenges can help clients enhance margins while improving patient care.

Value Based and Customer Focused Care
Through an increased emphasis on health, costs, quality and convenience, organizations can deliver value and improve customer satisfaction. Constructing personalized care solutions to maximize the value of health care delivered while increasing revenue is an evolutionary process.

Strategy & M&A
Careful navigation and development of short and long-term strategies is critical in order to enhance outcomes, improve the value of care, increase quality of patient lives and move towards the goal of population health management.

Technology-enabled Transformation
Establishing a key portfolio of technology solutions, building the proper infrastructure and utilizing applied analytics will be paramount in differentiating your organization in the marketplace.

Organizational Transformation
Creating adjacencies to existing lines of business can be challenging. In order to enable new business processes, organizations require effective operating, executive, and talent models.

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Meet the leaders

Tom Delegram

Tom Delegram

Managing Director | Life Sciences & Health Care

Tom is a managing director in the Business Risk practice of Deloitte & Touche LLP. He has specialized experience in regulatory compliance issues for Medicare and Medicaid health plans, prescription dr... More

Matt Hourin

Matt Hourin

Principal | Deloitte & Touche LLP

Matt is a Deloitte Risk & Financial Advisory principal in Deloitte & Touche LLP with a focus in retail health care. He has more than 15 years experience implementing enterprise risk management (ERM) p... More

David Betts

David Betts

Public Health Transformation Leader

David Betts is the leader for Public Health Transformation for Deloitte Consulting. He focuses on assisting clients in the public health arena to create a more resilient public health infrastructure b... More