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Consulting Services for Insurance

Delivering results you can rely upon

The insurance industry is facing change on an extraordinary scale. As the industry moves forward, insurance companies must seek ways to improve profitability, while at the same time balancing the demands of regulatory change, market uncertainty, and changing customer demographics. In this environment, insurance companies can’t afford to take on challenges as if they were isolated from one another. Today everything’s connected, from technology and analytics to service operations and workforce strategies. That’s where we can help. We bring every aspect of the business into focus by helping our clients address these challenges. We provide world-class strategic, financial, operational, human capital, and IT services and draw on deep insurance industry expertise to deliver results you can rely upon.

Featured insights

InFocus: Insurance industry drone use is flying higher and farther
Potential applications span pre-and post-loss insurance value chain insurance is among the industries already deploying and expanding the potential of commercial drones, eyeing two strategic objectives: better risk management through improved data collection, and reduced operational costs through improved efficiency and effectiveness related to claims.

2018 global blockchain survey: Breaking blockchain open
Deloitte’s new global survey of more than 1,000 global blockchain-savvy executives from seven countries and nine industries is a leading indicator of where blockchain is headed.

Robotic process automation and cognitive technologies in insurance
Transforming to a strategy centered on the needs of the consumer pilot programs exploring robotic process automation (RPA) in insurance are showing positive results and benefits that go far beyond efficiency gains: The potential for robotic and cognitive automation across the insurance value chain is significant.

2018 Insurance Industry Outlook: Industry trends, strategies to stay competitive
As technology innovation, higher customer expectations and disruptive newcomers redefine the marketplace, insurers remain focused on growing top-line sales, bottom-line profitability, addressing challenges, and competing in a dynamic industry. Our 2018 Insurance Industry Outlook pinpoints key opportunities and threats that should demand attention from insurers over the next 12-to-18 months.

Building new ecosystems in middle-market insurance
Learn how middle-market insurance companies could utilize product innovation, segmentation, and bundling strategies to expand beyond traditional product and service offerings and help achieve growth and differentiation.

Autonomous vehicles and the insurance industry
Insurers confront the "when" and "how" of self-driving cars as consumers increasingly embrace the future of mobility, auto insurers should position themselves to take the driver's seat—or they could lose the race.

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Neal Baumann

Neal Baumann

Global Insurance Leader

Neal leads Deloitte’s Global Insurance practice and is the US insurance consulting leader. He has 20 years of experience advising financial services and insurance company clients on corporate and comp... More