Consulting Services for the Power & Utilities industry

Delivering knowledge, value, and experience

The global power and utilities industry is ever-changing—developments in resource conservation, technology and business models are creating an environment where traditional utilities face challenges from many directions. There are new sources of competition. A change in the way regulators think. Disruptive technologies and business models. A shift to natural gas and away from coal and nuclear. Customers who want information and services available at their fingertips. The industry is changing more rapidly than at any time since Thomas Edison. As it does, we are here to make that change happen with you.

Client spotlight

AmeriGas – Driven by data

In the highly fragmented propane industry, customer service has emerged as a key competitive differentiator. To sharpen its edge, AmeriGas Propane knew it was essential to offer an exceptional experience to each of its two million customers.

Learn how AmeriGas leveraged information to improve business processes and drive innovative customer service.