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Flexible consumption [interactive infographic]
Transformation framework and methodology
Transforming to flexible consumption calls for a fundamentally different way of doing business. Companies exploring flexible consumption business model transformation should think through the implications of the complex and interrelated business decisions they will need to make as they transition.
Flexible consumption: Transformation framework
Explore the full flexible consumption transformation methodology
Decide, design, and deploy
Decide: A successful transformation to flexible consumption requires alignment and integration of key decisions for each of the five transformation elements. During this phase, we define and refine objectives, and prioritize accordingly to define what the future state should look like post-transformation.
Design: During this phase we identify metrics, create a customer transition plan, and determine how and when to communicate with investors. We also design the specific flexible consumption market offerings and payment mechanisms, as well as the technology platform itself, including logical architecture, business requirements, and the deployment roadmap.
Deploy: During the deployment phase, we implement all process and policy changes required for executing the new business model. This may include technology implementation, market launch activity, and change management, as well as acquisition and integration of additional capabilities. As part of the transition, we implement new pricing models, track competitor activities, and maintain a comprehensive communications program to keep leadership apprised and committed to the initiative.
Our systematic, structured, and repeatable approach helps us identify interdependencies and pursue parallel tracks of decision-making and execution throughout the three primary phases of the transformation: Decide, design, and deploy.
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