Managing Director | Deloitte Digital
200 Renaissance Center
Andrew is a managing director in the Deloitte Digital practice of Deloitte Consulting LLP and leads the firm’s automotive digital offering. He specializes in digital transformation and customer experience programs for manufacturing clients. Andrew has more than 19 years of experience creating strategies and managing implementations to improve and enable digital capabilities, connected vehicle, global digital platforms, digital media, sales and service process improvements, as well as numerous digital operations and optimization projects.
Automotive customer service becomes a relationship-based consumer experience