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Managing Director | LRA by Deloitte | Deloitte Advisory
Managing Director | Deloitte Advisory
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Rob is a Deloitte Advisory managing director, Deloitte & Touche LLP, and managing director of LRA by Deloitte. With more than 30 years of experience, Rob is a pioneer in the Customer Experience Measurement arena and helps shape strategy, awareness and process, and implements innovative services for clients in diverse industries. Rob is a contributor to a variety of trade magazines and actively participates in industry associations.
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