Principal | Service Delivery Transformation
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Richard is a principal with Deloitte Consulting LLP and a part of the cross-functional Service Delivery Transformation practice. He has more than 31 years of consulting experience assisting clients across multiple industries to help define, implement, and enhance Global Business Service Organizations. Richard’s experience ranges from simple organizational consolidation to Regional Shared Services Center Stand-Up / Outsourcing concurrent with ERP implementation.
The value a global process owner adds to an organization
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