Analysis
2020 global outsourcing survey
Outsourcing trends and strategies shaping the future
Deloitte’s Global Outsourcing Survey features insights on the latest outsourcing trends and strategies.
People
Simon Tarsh
Deloitte Consulting LLP
Outsourcing Advisory Services Leader
Simon is a director with Deloitte Consulting LLP and leader of its Business Process Outsourcing (BPO) Advisory practice. He is a recognized international expert in BPO, including finance, accounting, procurement, legal, and related back office services. With more than 25 years of consulting experience, Simon has devoted the past 22 years to advising clients across industries on outsourcing, shared services, and offshoring globally. He speaks regularly at industry events and forums.
Related content
Analysis
Guiding principles to service level agreements
Following these seven principles can help to mitigate performance risk in finance and accounting BPO contracts by establishing meaningful service levels.
Perspectives
Process improvement through robotic process automation
RPA is here to stay, and will likely be the driving force in outsourcing in the years to come.