Deloitte Risk and Financial Advisory
Senior Manager | Deloitte & Touche LLP
5 Walnut Grove Drive
Zach is a Deloitte Risk and Financial Advisory senior manager serving LRA, a Deloitte business in Deloitte & Touche LLP. He oversees LRA's growth efforts on a global basis and actively generates new business by cultivating new clients and connecting LRA's services to existing accounts and new projects. Zach has worked in the customer experience measurement space for more than 13 years, working with clients across industry to help them solve complex business issues involving customer experience and brand resilience. Zach helps drive growth through a variety of marketing, public relations, branding, and business development initiatives. He has served as an adjunct instructor in the Sports Leadership program at Northeastern University and is a frequent guest lecturer in the Sports Management program at Drexel University.
Latest from Zach Conen
Emotional connection and the customer experience