Monika Mahto, based in Mumbai, India, is a researcher with the Deloitte Center for Integrated Research.
Brenna Sniderman, based in Philadelphia, PA, is the digital technology research leader at the Deloitte Center for Integrated Research.
Mark Cotteleer, based in Milwaukee, WI, is the research director of the Deloitte Center for Integrated Research.
The authors would like to thank Hemnabh Varia, Vamsi Krishna, and Shashank Srivastava (with Deloitte Services India Pvt. Ltd.) and Junko Kaji and Negina Rood (with Deloitte Services LP) for contributing to the research, analysis, and writing of this report. We would also like to thank John Shumadine and Daniel Byler (with Deloitte Services LP) for their help in reviewing and finalizing the analysis.
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Monika Mahto is the India Research Leader for Deloitte Center for Integrated Research. Mahto has over 12 years’ experience in research focused on digital innovations related to additive and advanced manufacturing, future of work, Industry 4.0, the Internet of Things, and other advanced technologies. She has developed original quantitative and qualitative frameworks by using various research methodologies. In her role, she collaborates with other thought leaders, industry executives, and academicians to deliver insights into the strategic and organizational implications of these technologies. She is based in Mumbai, India.
Brenna Sniderman is the Executive Director of the Center for Integrated Research, Deloitte Services LP, where she oversees a cross-industry research team focused on global shifts in technology, mobility, climate, and workforce—developing work that ultimately helps guide how organizations can operate and strategize in an age of rapid technology and cultural change. Sniderman’s work is cited in prominent media platforms such as Forbes, GE Digital, and Wired and frequently gives keynote speeches at industry and client conferences.
Managing Director | Center for Integrated Research
Dr. Mark Cotteleer is the Research Director of the Center for Integrated Research. He collaboratively works with other thought leaders to deliver insight for Deloitte clients. His research focuses on the application of advanced technology in pursuit of operational and supply chain improvement. He is widely-published in top management and academic journals including the Harvard Business Review, Production and Operations Management and others. Mark has 25 years of consulting experience. He has led teams in technology-enabled reengineering, supply chain strategy, business analytics, and process design. Mark’s experience with clients includes manufacturing, supply chain, business analytics, healthcare, and service industries.