Monika Mahto, based in Mumbai, India, is a researcher with the Deloitte Center for Integrated Research.
Brenna Sniderman, based in Philadelphia, PA, is the digital technology research leader at the Deloitte Center for Integrated Research.
Mark Cotteleer, based in Milwaukee, WI, is the research director of the Deloitte Center for Integrated Research.
The authors would like to thank Hemnabh Varia, Vamsi Krishna, and Shashank Srivastava (with Deloitte Services India Pvt. Ltd.) and Junko Kaji and Negina Rood (with Deloitte Services LP) for contributing to the research, analysis, and writing of this report. We would also like to thank John Shumadine and Daniel Byler (with Deloitte Services LP) for their help in reviewing and finalizing the analysis.
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Monika Mahto is the India Research Leader for Deloitte Center for Integrated Research. Mahto has over 12 years’ experience in research focused on digital innovations related to additive and advanced manufacturing, future of work, Industry 4.0, the Internet of Things, and other advanced technologies. She has developed original quantitative and qualitative frameworks by using various research methodologies. In her role, she collaborates with other thought leaders, industry executives, and academicians to deliver insights into the strategic and organizational implications of these technologies. She is based in Mumbai, India.
Brenna Sniderman leads the Deloitte Center for Integrated Research, where she oversees cross-industry thought leadership for Deloitte. In this capacity, she leads a team of researchers focused on global shifts in digital transformation, Trust, climate, and the future of work; in other words, how organizations can operate and strategize in an age of digital, cultural, environmental, and workplace transformation. Her own research focuses on connected digital and physical technologies and their transformational impact. She works with other thought leaders to deliver insights into the strategic, organizational, leadership, and human implications of these technological changes.
Managing Director | Center for Integrated Research
Mark is a managing director in Deloitte Consulting LLP’s Supply Chain and Network Operations practice with a specialization in Digital Supply Networks and Industry 4.0. He has 25 years of consulting experience leading teams in technology-enabled reengineering, supply chain strategy, business analytics, and process design. Mark’s experience with clients includes manufacturing, supply chain, business analytics, healthcare, and service industries.