Financial Services Industry
The Insight Hour webinar series
As global markets experience challenging economic conditions, financial institutions are being tested profoundly. Join us for a very interactive financial services industry focused webinar series – ‘The Insight Hour’ to engage in a variety of themes including the approach to reopen banks, future of work, Cost Optimization, Regulatory Response, to consolidations in the market.
Session 1: How to reopen the banks
This will be a multidimensional challenge requiring real time data driven decision making. What is clear is that while the shutdown was abrupt, the reopening will be in phases, with many estimating that the first tranche of opening will see only 35% - 40% people returning to work from the office.
While banks will need to address regulatory, operational and people issues to reopen, perhaps the most important question to consider is that what opportunities does this situation present to deliver exceptional customer experience.
Sunday, June 14, 2020
3 PM – 4 PM GST
Session 2: Recover - Cost optimisation
With the immense impact of COVID-19 on the banking industry, how are banking executives keeping their teams focused and optimizing the cost-base of banks even further?
On June 22nd our professionals will discuss practical and innovative insights on how to deal with increasing cost pressures, including how to master the cost agenda.
Sunday, June 22, 2020
12 PM GST
Session 3: Distributed Workforce
COVID-19 has pushed banks to accelerate their Digital transformation and Future of Work agenda, leading to many strategic changes related to how teams are being managed and how work is being delivered.
Join us as we speak with Mr. Dinos Constantinides, Chief Strategy & Digital Officer of Qatar Islamic Bank, to get insights on how a distributed workforce needs to be reimagined in the banking sector to drive customer focus and employee engagement.