Our study of consumer technology trends examines how US households are adjusting their use of mobile devices, wearables, and smart home technology as pandemic restrictions begin to ease. With fewer people working and learning from home, the house is less crowded, and many of the acute challenges we noted in 2021 have subsided to a degree. Consumers can now be intentional about which activities to do virtually and which in-person, and they're reporting that tech-enabled work, school, fitness, and health care—in the right measure—are making their lives better, healthier, and more fulfilling.
Digital life includes a new mix of devices
Consumers are getting selective about the devices they use, purchasing Wi-Fi extenders to cover the whole house, and upgrading their phones—often to 5G.
Work from home seems here to stay
More workers have returned to in-person attendance, but consumers don't want to say goodbye to virtual experiences.
Telehealth engagement and satisfaction is high
Top benefits of virtual doctor visits include ease of scheduling, lowered risk of infection, and the ability to see a professional more often.
Wearables deliver measurable health benefits
Consumers are using wearable data to monitor health indicators such as heart rate and sleep patterns, and to track progress toward fitness goals.
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Coming soon: Consumers mastering work, school, and health from home
Our survey respondents enjoy many benefits from their digital devices and services, but some challenges persist.
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The Deloitte Center for Technology, Media & Telecommunications
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