The authors would like to thank the following individuals for providing helpful input into this research: Steve Keathley and Jim Templeton of Deloitte Consulting LLP; Kathryn Alsegaf and Maureen Johnson of Deloitte Touche Tohmatsu Limited; Bharath Gangula, Steve Schmith, Daniel Byler, Patricia Buckley, and Danny Bachman of Deloitte Services LP; Peggy Tadej at the Northern Virginia Regional Council; Allen Greenberg at the US Federal Highway Administration; Lisa Rayle of the University of California, Berkeley; Todd Litman of the Victoria Transportation Policy Institute; Kris Keith of the Central Texas Regional Mobility Authority Support Team; Carl Eppich, Ben Lake, Rick Harbison, and John Duncan of the Greater Portland (Maine) Council of Governments; Lori Kaplan and Andrew McGee of the Central Indiana Regional Transportation Authority; Bruce Wright of the Fairfax Alliance for Better Biking; and Elizabeth DeJesus of the North Florida Transportation Planning Organization; and Robert Poole of the Reason Foundation.
The authors would also like to thank Kenny Ling, Amit Shivpuja, Clare Stankwitz, Zach Whitman, Zac Andereck, and Matthew Gentile for their assistance with the geospatial components of this project. The authors would also like to thank Vikrant Jain, Pankaj Kishnani, Mohinder Sutrave, Amrita Datar, and Mahesh Kelkar of Deloitte Services LP—India for their contributions to this research. Finally, we gratefully acknowledge the congestion data provided by the Texas Transportation Institute in their 2012 urban mobility report, which was central to our calculations.
Peter is a strategic analysis manager and data scientist with the Deloitte Center for Government Insights, where he focuses on developing innovative public sector research using geospatial and natural language processing techniques.
Tiffany is a senior manager with the Deloitte Center for Government Insights. Her research and client work focuses on how emerging issues in technology, business, and society will impact organizations. She has written extensively on a wide range of public policy and management issues, from health and human services reform to the future of transportation and the transformation of higher education. Her work has appeared in a number of publications, including Public CIO, Governing, and EducationWeek.
Bill is the executive director of Deloitte Services LP’s Center for Government Insights where he is responsible for the firm’s public sector thought leadership. His latest book is Delivering on Digital: The Innovators and Technologies that are Transforming Government (Deloitte Insights, 2016). His eight other books include The Solution Revolution: How Government, Business, and Social Enterprises are Teaming up to Solve Society’s Biggest Problems (Harvard Business Review Press 2013). The book, which The Wall Street Journal calls “pulsating with new ideas about civic and business and philanthropic engagement,” was named to ten best books of the year lists. His other books include The Washington Post best seller If We Can Put a Man on the Moon: Getting Big Things Done in Government (Harvard Business Press, 2009), Governing by Network (Brookings, 2004), and The Public Innovator’s Playbook (Deloitte Research 2009). He coined the term Government 2.0 in a book by the same name. His commentary has appeared in dozens of major media outlets including the New York Times, Wall Street Journal, and the Washington Post.