2021 Deloitte Africa Impact Report


Our business and strategy as well as our commitment to clients have been tested under extraordinary circumstances, but we have affirmed that Deloitte can operate differently and still maintain the same high levels of service and quality.

We have found new ways of serving our clients by leveraging our skills, innovation and connections. Through the use of technology and by weighing in on their relationships, professionals across Deloitte’s global network have devised strategies that have enabled them to support changing client needs

Deloitte teams have worked with clients and alliance partners to ideate, develop and deploy cloud-based, sector specific artificial intelligence solutions. Our practices are also using technology to support clients’ security needs, while assurance professionals increasingly deliver audits through a cloud-first technology strategy and innovative collaboration tools.

Similarly, Deloitte legal and regulatory practices are working with clients to change their operating models in response to the rapid shift to virtual working, and use technology to improve processes and cost structures. Over the past year, advisory professionals globally have engaged on more than 1,200 distressed and COVID-related mandates, while tax practices have helped clients to map growth plans for recovery.

“We are developing expertise to contribute towards broader solutions that have wider impact on society and the environment.”

What people expect of business is fundamentally changing, as is the definition of what it means to act in the public interest. In a world of uncertainty, businesses must help address society’s most pressing problems. We are developing expertise to contribute towards broader solutions that have wider impact on society and the environment.

Deloitte Africa has developed sector expertise, project experience and client offerings that deal with sustainability, responsible business, shared value and compliance-linked regulatory frameworks. These frameworks seek to increase transformation, local ownership, Enterprise and Supplier Development (ESD), stakeholder management and community development.