Repair and reshape

Creating a better normal

Leaning into the lessons of our 175-year history, Deloitte has an opportunity to not just help repair the world, but also help reshape a better world—and a track record that says we can make it a reality.

By the numbers

Deloitte measures impact across people, performance and planet. Explore our progress through the numbers below or download the report.

Stories of impact

The pandemic exposed shortcomings in both society and business, but also revealed ingenuity and fortitude. Our Purpose compels us to address the former and amplify the latter.


Through the many challenges of the past several months, successful businesses have focused on people—identifying ways to support employees, clients and other members of society during the COVID-19 crisis and helping them prepare for the world after it.

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The phrase “new normal” has become commonplace in 2020 as people globally try to imagine how a post-pandemic world will look and function. In business, the evolution to a different kind of new normal has been transpiring the past few years.

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Among the many lessons learned during the COVID-19 pandemic, none was more affirming than the dramatic way the planet responded to curtailed human activity. Typically obscured mountain tops were revealed. Murky waters cleared. Wildlife reclaimed habitats.

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Transparency and sustainability

Deloitte’s commitment to clear policies, transparent reporting and sincere accountability builds trust among clients, capital markets, communities and other stakeholders.

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