2021 Deloitte Africa Impact Report


The pandemic increased our individual and collective stress while reducing mobility and restricting social gatherings. Socio-economic inequalities in Africa were exposed as disparities in access to quality education, healthcare and other essential services were painfully conspicuous.

The pandemic has placed strain on already struggling communities and economies, making our commitment to building a better ‘new normal’ and supporting our people through the disruption even more determined.

Globally, and especially in Africa, millions cannot fulfil their aspirations or reach their potential because they are unable to access education, skills and training. It is a reality that is causing widening inequality, declining productivity and rising social tensions.

Our goal is to impact 20 million lives in Africa as part of our global WorldClass ambition to support 100 million people by 2030. Through WorldClass, we are applying our core skills, experience, and global reach to empower more people through education, skills development, and access to opportunity.

In Africa, our main focus is on democratising education, developing and supporting entrepreneurs, and improving access to markets for our farmers. By collaborating with businesses, governments and educators, we are transforming learning, and enabling individuals to access the skills they need to meet future job demands.


While the physical and mental wellbeing of our people is of the utmost importance under normal circumstances, it became even more critical to support them during the pandemic. Under the expert guidance of specialists in medicine, psychology and exercise, we provide ongoing interventions focused on mental, physical and emotional wellness. Through these interventions and by enhancing flexibility, we are able to help them through this disruptive and uncertain time.

The pandemic accelerated more flexible ways of working and strengthened our conviction that people can work from any place at any time without compromising productivity, creativity and efficiency. In view of this Deloitte Africa has formally adopted a hybrid working model.

"Our Board has 39% (at 31 May 2021) female representation with various key board committees chaired by female board members."

We work hard to attract and retain a diverse talent pool that reflects the demographics of our society, creating an environment that enables people to learn from each other’s different strengths and perspectives.

We know that everyone wants to feel they can be themselves and thrive in their careers. Our culture is supported by Deloitte’s ALL IN diversity and inclusion strategy, which is focused on providing all Deloitte people with equal opportunities to grow and succeed. Through ALL IN, Deloitte aims to increase the recruitment, retention, promotion and recognition of underrepresented groups and achieve gender balance across the firm. 

Deloitte Africa has taken bold and decisive steps to increase female representation at a leadership level and open the doors for more women to advance their careers. We are one of the few organisations in South Africa with a board position allocated to the advancement of women. Our Board has 39% (at 31 May 2021) female representation with various key board committees chaired by female board members.

Women are also well represented on the Deloitte Africa executive committee with two of the five managing partners/ directors of service lines being women. We continue to make solid progress towards achieving our female ownership target across the continent. At the end of May 2021 female ownership stood at 34%.

Through our global network, we offer our people the opportunity to work at different offices around the globe as well as welcome international colleagues to Africa. By sending our people to work in different environments, we strengthen our skills base by enabling them to learn new ways of thinking and problem solving. With COVID-19 restrictions, physical mobility was largely inhibited but we anticipate a slow and steady growth in secondment placements in FY22.

Despite the pandemic, Deloitte continues to provide its professionals with training opportunities and development programmes. A new virtual platform, Cura, delivers customised learning content to approximately 345,000+ Deloitte people.

We also introduced the UDEMY for Business platform and ran a series of Digital Masterclasses that saw our professionals in Africa enhancing their digital fluency – a skill that became highly relevant with our move to working remotely.

By providing a culture of collaboration, inclusion, high performance and opportunity, we continue to be an employer of choice that attracts and retains top talent.


Justine Mazzocco
Managing Partner, People and Purpose
Deloitte Africa

Eshana Manichand
Diversity and Inclusion Leader
Deloitte Africa 


People by numbers

These numbers are based on the following selection: Partner/Director, Employee, Fixed term employee (hourly and monthly), Learnerships (including trainee accountants), Fixed Term Temporary Employment Services (TES), Fixed Term TES hourly, Secondment In and Independent Contractors

All numbers below are at 31 May 2021 (comparative to 31 May 2020).